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bartender office administrative assitant resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Honest, hard-working, and guest driven individual seeking management position with a company that strives to improve it's guests relations daily. Has considerable expertise in training and staff development to improve the quality of guests'  experience while dining in my establishment. Goal oriented and dedicated to career growth and the growth of the restaurant in general. 
Skills
  • Service-oriented
  • Dynamic, friendly hostess
  • Food service background
  • Staff training
  • Skilled waitstaff
  • Strong work ethic
  • Point of Sale (POS) system operation
  • Passion for customer satisfaction
  • Conflict resolution techniques
  • Courteous and helpful
Work History
10/2009 to Current
Bartender/Office Administrative Assitant Irvine Company Santa Clara, CA,
  • Greeted all guests in a timely and professional manner. Verified that all guests were of legal drinking age with valid ID if appeared under age of 35. 
  • Waited on multiple guests at the bar enthusiastically and appealingly describing food and drink specials, and conversed with them as time permitted.
  • Received beverage orders from wait staff and made drinks according to recipes in a timely manner so wait staff could deliver them to guests in dining room.
  • Maintained full knowledge of beverage lists and "drink of the month" information.
  • Carefully followed safety and sanitation policies when handling food and beverages. Followed proper set up and break down guidelines to ensure the bar was properly set up in the mornings and broken down every night.
  • Managed strict beverage control to by pouring drinks using standardized pours in order to minimize waste.
  • Processed orders and sales on a computerized Point of Sale system ensuring that all guests were charged accordingly, while upholding strict cash handling procedures.
  • Put up liquor and beer orders in an organized manner rotating stock using the FIFO method. Changed beer kegs and frozen drink mixes as needed.
  • Helped beverage manager hold bar meetings every other month, and new beverage rollouts every six months per main office guidelines.
  • Trained all new hires on the basics of the bar at Pappadeaux, and trained all newly promoted bartenders on bar interactions and all aspects of creating a perfectly balanced cocktail ensuring they know all methods and recipes specific to Pappadeaux.
  • Completed daily paperwork for previous day by inputting deposit information, printing out the necessary reports, organizing said reports in the appropriate files along with all server remits. 
  • Received armored truck daily and verified all deposits before sending them with armored truck.
  • Made togo and bar cash banks daily. 
  • Verified gift card sales and restocked gift card banks to par as necessary.
  • Input applicant flow and filed any employee documentation in their files as needed.
  • Faxed over end-of-the-month oyster logs to health department and stored them accordingly.
05/2015 to Current
Bartender Pure Hockey Littleton, CO,

Helped restaurant prepare for transition from fast-casual environment to full-service establishment by:

  • Training staff members on various aspects of being a server: greeting tables, taking orders, filling drink orders, running drink and food trays, being knowledgeable about food and drink menus.
  • Created several of the signature cocktails along with other bartenders that were hired to open and run the bar.
  • Created bar opening and closing checklists and drink cheat sheets.
  • Take inventory.
  • Take care of guests that choose to dine at the full-service bar while enthusiastically and accurately describing daily food and drink specials.
  • Take togo orders over the phone and Door Dash orders through the iPad and app they have supplied and ensure they are prepared according to guest specifications when they are picked up.
  • Fill and deliver all drink orders that the cashiers take.
  • Restock and organize beer and wine using the FIFO method.
  • Ensure drinks are made according to their specific recipes and beer and wine poured in a manner that minimizes waste.
  • Ring up all orders using the Aloha POS system and practice strict cash handling procedures.
  • Turn in cash out and credit card vouchers with proper amount owed to the company at the end of every shift.
10/2007 to 01/2010
Bartender/Trainer Chili's Grill And Bar City, STATE,
  • Waited on multiple customers at the bar and throughout the bar area, greeting them in a timely and professional fashion.
  • Received beverage orders from wait staff and made beverages according to guests specifications.
  • Maintained full knowledge of beverage lists and promotions.
  • Carefully followed safety and sanitation policies handling food and beverages. Prepped mixes and garnishes as needed per shift.
  • Poured drinks using standard pour according to specifications to minimize waste.
  • Managed bar revenues and processed orders on a computerized Point of Sale system ensuring all guests were billed accordingly while upholding strict cash handling procedures.
  • Verified that guests at the bar were of legal age and alerted my manager to any situation in which they were not or were soliciting with an invalid ID.
06/2002 to 10/2007
Assistant Manager Saftex Inc. Dba KFC City, STATE,
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.
  • Led and directed team members on effective methods, operations and procedures.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Prepared for and executed new menu implementations.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Education
Expected in 2016
Associate of Science:
Houston Community College - Houston, Texas
GPA:
Expected in 2016
Associate of Arts:
Houston Community College - Houston, Texas
GPA:
Certifications
  • TABC certified until October 2017, has been kept up and renewed according to state laws every two years since October 2007
  • ServSafe: Food Protection Manager Certified until August 2020

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Resume Overview

School Attended

  • Houston Community College
  • Houston Community College

Job Titles Held:

  • Bartender/Office Administrative Assitant
  • Bartender
  • Bartender/Trainer
  • Assistant Manager

Degrees

  • Associate of Science
  • Associate of Arts

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