Veteran bartender and hospitable assistant front of house manager leverages interpersonal and communication skills to motivate, influence and encourage staff to deliver outstanding experiences for guests and enhance team performance. Advocates sound financial and business decision-making and demonstrates honesty and integrity. Performs well under pressure and thrives in fast paced high-volume environments. Assists upper management in supervising 30-50 staff members to accomplish goals and objectives to optimize guest satisfaction and maximize financial performance. Effectively communicates and supports company vision through strong leadership and positive attitude. Adaptable supervisor with expertise in optimizing profits by controlling food, beverage and liquor costs and training and developing many members of the staff. Organized, detail-oriented, consistent, and professional while coordinating front of house activities and developing strategies to secure customer loyalty. Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments.
Graduated with honors Cum Laude
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