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Bartender Foh Staff Member Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Organized FOH manager with experience in high volume restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Focused and reliable face of a brand bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work. Service-oriented team player with over a decade of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision. Experienced Server offering 13 years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.

Before my career of food and beverage hospitality, I was a soft lines team member for Target, inc. for 3 years and a hired sales associate and managing employee upon exit for Hot Topic Stores for 4 years.

Skills
  • Cash Handling
  • Guest relations management
  • Daily specials memorization
  • Food running
  • Menu memorization
  • Food sales and promotion
  • Stocking and replenishing
  • High-volume dining
  • Order accuracy
  • Menu presentation
  • Point of sale knowledge
  • Food and beverage pairings
  • Order delivery practices
  • Beverage preparation
  • Wine service
  • Sales expertise
  • Bill computation
  • Hospitality service expertise
  • Item promotion
Work History
09/2018 to 10/2020
Bartender/FOH Staff Member Neds Starlite Lounge City, STATE,
  • Kept track of event finances, including initial deposits, due payments and final balances.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in a high-traffic "high end comfort food" restaurant while maintaining calm, professional demeanor.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Bussed and reset multiple tables per shift, working efficiently to keep dining room and work areas clean.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Implemented new drink policies, reducing over-pouring by 25%.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Processed orders and sent to kitchen employees by POS system .
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Checked guests' identification before serving alcoholic beverages.
  • Answered customers' questions, recommended items and recorded order information.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Displayed enthusiasm and promoted friendly and familiar service to customers, successfully increasing referrals and walk-in business.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
10/2019 to 03/2020
Bartender, M.O.D. Don Quixote’s Bar City, STATE,
  • Poured and prepared mixed drinks for over 100 customers daily and created new libations drawing in clientele.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained accurate cash drawer every shift.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Increased bar revenue by 20-40% through development and marketing of featured cocktails.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Handled thousands of dollars in cash on daily basis, which built trustworthiness and loyalty with owners.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
03/2016 to 04/2019
Bar Manager and Bartender Cousins Bar And Grill City, STATE,
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Closed out cash register with 90%+ accuracy and prepared cashier report.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Operated efficiently in high-volume setting to prepare and serve more than 50 drinks per hour.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Set up bar for operation, obtained cash bank and stocked service bar.
Education
Expected in
No Degree:
University of Oklahoma - Norman, OK
GPA:
Expected in 05/2010
Bachelors in History : History, World War Studies
Eastern Carolina University - Greenville, Nc,
GPA:
Expected in 05/2005
High School Diploma:
Bishop Mcguinness Catholic High School - Oklahoma City, OK,
GPA:

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Resume Overview

School Attended
  • University of Oklahoma
  • Eastern Carolina University
  • Bishop Mcguinness Catholic High School
Job Titles Held:
  • Bartender/FOH Staff Member
  • Bartender, M.O.D.
  • Bar Manager and Bartender
Degrees
  • No Degree
  • Bachelors in History
  • High School Diploma