Bartender Certified Trainer Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Multi-tasking Manager that likes a positive environment where employees can thrive and succeed. I am pursuing a new management role where hard work and dedication will be highly valued. Offering excellent judgment, strong listening skills and a deep understanding of all business operations. Dedicated Manager well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas.

  • Trainer mentoring
  • Corporate Trainer
Bartender/Certified Trainer, 11/2011 to Current
ArbysLexington, VA,
  • Maintain a positive working relationship with fellow staff and management.
  • Consistently keep bar and work areas clean and sanitized in compliance with bar standards and Local, State and Federal laws.
  • Give prompt, efficient, friendly and quality service at all times.
  • Ordered and maintained inventory of bar products, including alcohol and supplies to endure high volume of daily and weekly sales.
  • Demonstrated the ability to multi-task at a fast pace with various situations/individuals with over a 1,000 weekly customers.
  • Displayed communication skills through one on one contact with customers.
  • Demonstrated leadership as a trainer to all new employees.
  • Monitored cash registers and collected payments for drinks and food.
  • Developed excellent customer relations.
  • Provide outstanding hospitality to customers to gain appreciation, satisfaction and repeat customers.
  • Closing and Opening duties performed as well as cleaning.
  • Legitimately cared and concerned for patrons by being a responsible bartender.
  • Multitask to meet customer, business operations and server needs with minimal errors or delays.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Engaged in small talk with over 100 patrons per day to build rapport and earn repeat business.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Server/Certified Trainer/Bartender, 06/2000 to 07/2010
Uno Chicago GrillCity, STATE,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Prepared salads and appetizers to back up kitchen staff.
  • Partnered with team members to efficiently serve food and beverages.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Trained all new employees on all Front of House.
  • Shift leader or Head Server on all shifts. I managed seating chart and closed every shift.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Greeted newly seated guests quickly and efficiently.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
Shift Manager, 09/1997 to 06/2000
  • Managed Store and supervised employees.
  • Planned and prepared work schedules, assigning employees to specific tasks.
  • Supervised employees engaged in sales work, taking of inventories, reconciling cash with sales receipt, keeping operation records and preparing daily record transactions.
  • Ordered merchandise and prepared requisitions to replenish merchandise on hand.
  • Supervised employee scheduled work hours and resolved conflict.
  • Made daily Bank deposits.
  • Unloaded trucks and stocked shelf's daily.
  • Arranged store promotion aisle and price changes to displays.
  • Inventoried whole store monthly.
  • Maintained professional atmosphere for customers and employees.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Traveled and trained new staff at new store openings.
  • Promoted to Store Manager position when current manager took vacation or sick leave. I would maintain store for a week at Management Salary.
Education and Training
High School Diploma: , Expected in 06/1991
Tulpehocken - Bernville,Pa,
: Liberal Arts And General Studies, Expected in
RACC - Reading,Pa,
Associate: Internet Tech, PC Repair, Computer Programming, Expected in 10/2001
Berks Technical Institute - Reading, PA

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Tulpehocken
  • RACC
  • Berks Technical Institute
Job Titles Held:
  • Bartender/Certified Trainer
  • Server/Certified Trainer/Bartender
  • Shift Manager
  • High School Diploma
  • Some College (No Degree)
  • Associate

Similar Resume

View All
Certified Server Trainer/Bartender
Bartender/Certified Trainer