LiveCareer-Resume

bartender bar manager resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Introduction to Krystal Morales

Customer Relations, Team Motivation, Security Monitoring Rules Enforcement, Maintain Federal Regulations, Coordinate Staffing Organization, Problem-Solving Task prioritization, as well as a Fast Learner. Dedicated Supervisor looking for a dynamic position with driven room for career growth. Adept at keeping a close eye on operations, maintaining records and balancing guest/company needs. Goal oriented and forward-thinking with an unsurpassed work ethic and high integrity. Training employees with leadership skills and productive advancements. Focused and fast at learning new skills to add to accomplished accolades. Talented supervisor with 17-year background in gambling environments. Expert in overseeing monetary transactions, coordinating supporting documentation and submitting timely reports to maintain operational transparency. Devise optimal schedules and assignments to cover all expected demands. Customer-oriented Bartender offering 10-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Dedicated and organized Operations Manager with over 5 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.

Skills & Abilities
  • Training Employees
  • Coordinating Documents
  • Greeting Guests
  • Payment Monitoring
  • Machine Components
  • Team Building
  • Training & Development
  • Microsoft Office
  • Friendly, Positive Attitude
  • Supervision & Leadership
  • Team Management
  • Critical Thinking
  • Computer Skills
  • Organizational Skills
  • Planning & Organizing
  • Safe Serving Knowledge
  • Proficient in Mixology
  • Outstanding Customer Service
  • Health Codes Compliance
  • Alcohol Ordering
  • Cocktail Service
  • TIPS Certified
  • Multitasking and Prioritization
  • Food and Beverage Service
  • Problem Resolution
  • People Skills
Experience
Bartender/Bar Manager, 08/2022 - Current
Penn National Gaming Robinsonville, MS,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Completed regular bar inventories and daily requisition sheets.
Table Games Floor Supervisor/Operations Supervisor, 08/2010 - Current
Hoosier Park Anderson, IN,
  • Monitored games, players, and dealers to foster maximum game protection
  • Supervised chips and cash transactions between dealers and customers to confirm accurate payout amounts
  • Reconciled table accounting and maintained cards, dice, and gaming equipment to promote integrity and accountability
  • Delivered high level of customer service to provide maximum guest enjoyment and return play
  • Coached employees on procedures, compliance requirements and performance strategies.
  • Remained alert to unusual or questionable gaming activity to protect assets and maintain safety
  • Recorded guest play ratings to capture data for profitable marketing decisions
  • Guided and supervised staff to support and administer operational goals, monitor performance achievements, and establish profit objectives.
  • Compiled summary sheets for gaming events to record amounts wagered and paid for each shift.
  • Evaluated workers' performance to write performance reviews.
  • Established and maintained banks and table limits for each game.
  • Managed overall operation of casino table games in assigned pits in accordance with applicable state regulations, company policies and internal controls.
Bartender, 05/2014 - 09/2022
Rivers Casino City, STATE,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Trained new bartenders on drink preparation and upselling techniques.
Dual Rate Table Games Supervisor, 05/2004 - 01/2010
Foxwoods Resort Casino/ MGM Grand Casino City, STATE,
  • Oversaw dealer performance to enforce proficiency and superior customer service
  • Remained alert to unusual or questionable gaming activity to protect assets and maintain safety
  • Monitored games, players, and dealers to foster maximum game protection
  • Monitored the floor constantly to keep operations within the established house, tribal and government regulations
  • Guided and supervised staff to support and administer operational goals, monitor performance achievements, and establish profit objectives
  • Delivered high level of customer service to provide maximum guest enjoyment and return play.
Education and Training
Bartender: , Expected in 01/2004
-
Norwich School of Bartending - Norwich, CT,
GPA:
Status -
: Psychology and Police Studies, Expected in
-
John Jay College of Criminal Justice - New York, NY
GPA:
Status -
: , Expected in
-
Community College of Philadelphia - Philadelphia, PA
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Norwich School of Bartending
  • John Jay College of Criminal Justice
  • Community College of Philadelphia

Job Titles Held:

  • Bartender/Bar Manager
  • Table Games Floor Supervisor/Operations Supervisor
  • Bartender
  • Dual Rate Table Games Supervisor

Degrees

  • Bartender

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: