- Montgomery Street, San Francisco, CA 9XXX5 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
Hardworking Customer Service Representative with 30 years of experience working with people and products. Trained in project and time management with extensive knowledge of food and beverages and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Knowledgeable and dedicated customer service professional with extensive experience in hospitality industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Well-versed in customer service and successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support during 30 years in the hospitality industry.
Successful customer service associate with 30 years of experience addressing customer requests and concerns to provide relevant information and options. Upbeat and energetic, with grace in handling difficult situations through resourcefulness and adaptability.
|
|
La Costa Glen Carlsbad – Carlsbad, CA,
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Poco Piatti – City, STATE,
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Generated higher ticket averages by training [Number] employees on suggestive up-selling techniques.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Maumee Bay Brewing Company – City, STATE,
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
The University of Dayton - Dayton, Ohio,
Notre Dame Academy - Toledo, Ohio,
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume scorecould be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Clear Contact Info
- Formatting
- Length
- Personalization
- Strong Summary
- Target Job
- Typos
- Word Choice
Resume Overview
School Attended
- The University of Dayton
- Notre Dame Academy
Job Titles Held:
- Bartender/banquet Server
- Bartender/Banquet Server
- Server
Degrees
- Bachelor of Science
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy