Bartender Assistant Manager resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Restaurant and bar industry specialist with over 12 years experience in bartending, serving and management at high volume establishments.. With excellent communication and leadership skills, I am driven, ambitious and dedicated to enhancing the flow of the workplace and optimizing day-to-day operations.
Skills
Restaurant operations management
Recruitment and hiring
Full service restaurant background
Operational oversight
Staff training
Employee motivation
Schedule management
Employee development
Profit and loss accountability
Adaptable
Staff development talent
Outstanding customer service
Alcohol ordering
Safe serving knowledge
Suggestive selling
Anticipating guest needs
Health codes compliance
Marketing and sales experience
Outgoing personality
Experience
Bartender/Assistant Manager, 01/2018 to 01/2019 Loews Hotels – Arlington, TX,
Earned reputation for good attendance and hard work.
Created agendas and communication materials for team meetings.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Made product recommendations to customers based on preference, food pairings and special promotions.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Restaurant General Manager (2 Locations), 01/2015 to 01/2018 Mellow Mushroom – City, STATE,
Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
Performed site evaluations, customer surveys and team audits.
Improved customer satisfaction by finding creative solutions to problems.
Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Bartender/Server Shift Leader, 01/2013 to 01/2015 Mellow Mushroom – City, STATE,
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Worked with management to plan and implement special events to boost customer numbers and profits.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Stocked bar with beer, wine, liquor and related supplies.
Restaurant Manager, 06/2009 to 01/2013 Momma Goldberg's Deli – City, STATE,
Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
Championed 100% guest satisfaction by providing excellent dining experience.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Optimized profits by controlling food, beverage and labor costs daily.
Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
Education and Training
Bachelor of Arts: Communications, Expected in 05/2018 Belhaven University - Jackson, MS GPA:
Two year football letter Recipient
Member of Belhaven Blazers football team
Major in Communications
3.2 GPA
Completed coursework in computer systems, business ethics and philosophy
Early Coursework: Hospitality Administration and Management, Expected in The University of Alabama - Tuscaloosa, AL GPA:
experiencerestaurant
Major in Hospitality Management
3.0 GPA
Completed coursework in Business Administration, Hotel and Restaurant Management
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.