LiveCareer-Resume

Bartender Assistant Manager resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Restaurant and bar industry specialist with over 12 years experience in bartending, serving and management at high volume establishments.. With excellent communication and leadership skills, I am driven, ambitious and dedicated to enhancing the flow of the workplace and optimizing day-to-day operations.

Skills
  • Restaurant operations management
  • Recruitment and hiring
  • Full service restaurant background
  • Operational oversight
  • Staff training
  • Employee motivation
  • Schedule management
  • Employee development
  • Profit and loss accountability
  • Adaptable
  • Staff development talent
  • Outstanding customer service
  • Alcohol ordering
  • Safe serving knowledge
  • Suggestive selling
  • Anticipating guest needs
  • Health codes compliance
  • Marketing and sales experience
  • Outgoing personality
Experience
Bartender/Assistant Manager, 01/2018 to 01/2019
Loews HotelsArlington, TX,
  • Earned reputation for good attendance and hard work.
  • Created agendas and communication materials for team meetings.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Restaurant General Manager (2 Locations), 01/2015 to 01/2018
Mellow MushroomCity, STATE,
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Bartender/Server Shift Leader, 01/2013 to 01/2015
Mellow MushroomCity, STATE,
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Stocked bar with beer, wine, liquor and related supplies.
Restaurant Manager, 06/2009 to 01/2013
Momma Goldberg's DeliCity, STATE,
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
Education and Training
Bachelor of Arts: Communications, Expected in 05/2018
Belhaven University - Jackson, MS
GPA:
  • Two year football letter Recipient
  • Member of Belhaven Blazers football team
  • Major in Communications
  • 3.2 GPA
  • Completed coursework in computer systems, business ethics and philosophy
Early Coursework: Hospitality Administration and Management, Expected in
The University of Alabama - Tuscaloosa, AL
GPA:

experiencerestaurant

  • Major in Hospitality Management
  • 3.0 GPA
  • Completed coursework in Business Administration, Hotel and Restaurant Management
Certifications
  • Microsoft Office Specialist (MOS)
  • ServSafe
  • Insurance License

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Resume Overview

School Attended

  • Belhaven University
  • The University of Alabama

Job Titles Held:

  • Bartender/Assistant Manager
  • Restaurant General Manager (2 Locations)
  • Bartender/Server Shift Leader
  • Restaurant Manager

Degrees

  • Bachelor of Arts
  • Early Coursework

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