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Bartender Apprentice Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Experienced in Supply Chain Administration and Operations with over three years of experience in customer service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

Knowledgeable Retail Sales Associate fluent in both Spanish and English. Skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales.

Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact.

Diligent Bartender with experience bussing tables, washing dishes and maintaining clean and attractive establishment. Solid Bar Back skills developed in busy, gastro-bar establishment.

Skills
  • Supply chain software
  • Supply chain and resource management
  • Understanding of supply chain
  • Service and supply support
  • Finance and accounting operations
  • General management and administration
  • Maintenance and supply requests
  • Understanding of office operations
  • Responsible alcohol service
  • Inventory
  • Basic math
  • Flexible & Adaptable
  • Self-motivated professional
  • Microsoft Office
  • Good listening skills
  • Cash Handling
  • Cleaning
  • Handling difficult customers
  • Clear and effective communication
  • Bilingual in Spanish and English
  • Beverage preparation
  • Guest Services
  • Store Merchandising
  • Cash Register Operation
  • Product Location
  • Customer service
  • Organization and Time management
  • Inbound and Outbound Calling
  • Invoicing
  • Scheduling
  • Customer Complaint Resolution
Experience
Westgate Resorts - Bartender Apprentice
Park City, UT, 03/2021 - 04/2021
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Restocked and replenished bar inventory and supplies and reported shortages or reordering needs to management.
  • Assisted Bartender in preparing and serving alcoholic and non-alcoholic drinks based on ingredients provided.
  • Took beverage orders from guests or servers and accepted payment in cash transactions to capture revenue.
  • Prepared mixes and garnishes and stocked glassware, condiments, beer and paper products to facilitate efficient operation.
  • Closed out cash register with 100% accuracy and prepared cashier report.
  • Arranged bottles and glasses in attractive and functional position to support efficient drink preparation and promotion of beverages.
  • Maintained clean and sanitary bar by washing, wiping and sterilizing counters, sinks, utensils, shelves and storage areas.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Verified drinking age requirements of customers by carefully reviewing photo identifications.
Employment Solutions - Customer Service Representative
Ewing Township, NJ, 12/2020 - 02/2021
  • Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
  • Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
  • Inputted new customer information into My office Help database to create account for sales opportunities.
  • Scheduled introductions and meetings for sales and assigned leads to encourage timely follow-up.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Initiated termination of customer contract upon request.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Educated customers on current promotions, upgrades or new offerings available under current plan.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Detailed payment options and transferred customers to billing department for payment or further questions regarding bill.
  • Resolved customer complaints and addressed emergency requests and needs.
  • Maintained accurate and current customer account data with digital information updates.
  • Answered up to 400 incoming calls in busy, fast-paced call center.
Fleet Feet - Retail Sales Associate
Topeka, KS, 09/2020 - 10/2020
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Balanced and organized cash register by handling cash, and counting change in store.
United States Marine Corps - Supply Chain Administration & Operation Specialist
City, STATE, 02/2018 - 08/2020
  • Worked with Requisition Management to resolve transaction problems, improve operations and provide exceptional customer service.
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from product or service.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Conducted training and change management processes to improve operations.
  • Challenged teams to improve performance within distribution network to meet inventory targets.
  • Improved, standardized and documented planning and scheduling processes.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Negotiated contracts, policies and deadlines with suppliers and vendors.
  • Displayed exemplary negotiation skills when communicating with suppliers and vendors regarding contracts, policies and deadlines.
  • Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
Education and Training
Approved BASSET Program Illinois Liquor Control Commission, Expected in 03/2021 Certified Alcohol Server : Responsible Serving of Alcohol - GPA :
Ground Supply School Camp Lejeune Nc , Expected in 02/2018 : Supply Chain Management - GPA :

This course provides students with the ability to manage requisitions, customer requests, maintenance management, auditing procedures and reconciliations process. the course is used to prepare for the changing nature of supply and logistics. Instruction in the use of enterprise resources planning system and Oracle is included.

King City High School King City, CA Expected in 06/2017 High School Diploma : - GPA :

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Resume Strength

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  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Approved BASSET Program
  • Ground Supply School
  • King City High School
Job Titles Held:
  • Bartender Apprentice
  • Customer Service Representative
  • Retail Sales Associate
  • Supply Chain Administration & Operation Specialist
Degrees
  • Certified Alcohol Server
  • High School Diploma