Motivated restaurant professional with excellent money handling and food preparation skills. Proficient in preparing drinks, stocking supplies and cleaning surfaces. Focused on boosting and maintaining customer satisfaction through efficient and upbeat service.
Skills
Coffee expertise
Health Codes Compliance
Employee Training
Organization
Problem resolution
Leadership experience
Food Preparation
Cash Register Operation
Team building
Work History
10/2019 to Current
Barista TrainerCaesars Entertainment Corporation – Boonville, MO,
Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Created drinks with consistent positive customer satisfaction.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Taught proper procedures and strategies for success to new employees.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas.
Recommended products based on solid understanding of individual customer needs and preferences.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Monitored food preparation, production and plating for quality control.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Oversaw grill, stove and oven and cleaned all equipment after every shift.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
07/2017 to 05/2019
TeacherArchdiocese Of Chicago, Office Of Catholic Schools – Chicago, IL,
Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
Observed and evaluated students' performance, behavior, social development and physical health.
Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Prepared lesson plans according to assessment of student needs and learning ability.
Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.
Collaborated closely with peers to create cross-curricular lessons throughout year.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
Allowed for ample outdoor discovery time each day.
Promoted sensory development by providing access to different textures.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Fostered reasoning and problem solving through active exploration games and activities.
Educated students in foundational concepts such as shapes, numbers and letters.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Addressed behavioral and learning issues with parents and daycare management.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Used classroom observations to create written assessments of student performance.
03/2016 to 03/2017
Food Service WorkerVeterans Health Administration – Cobb County, GA,
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Cleaned and sanitized work areas throughout hours of operation and at close of business.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Maintained current knowledge of store promotions and highlighted sales to customers.
Prepared beverages and filled food orders for customers.
Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Education
Expected in 05/2017
High School Diploma: Suncoast Polytechnical High School - Sarasota, FL GPA:
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