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Barista Trainer/Coffee Master Resume Example

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BARISTA TRAINER/COFFEE MASTER
Professional Summary
Experienced Customer Service and Retail Trainer with 3+ years in retail sales and management; a passionate leader who develops highly motivated teams through mentoring and superior communication. Strives to be enthusiastic in the work place as well as thriving in a fast paced environment. Currently seeking a leadership position as either a supervisor or manager. 
Skills
  • Memorization skills
  • Dependable and punctual
  • Accepts direction and coaching graciously
  • Professional demeanor
  • Works well under pressure
  • Fast learner
  • Can-do attitude
  • Time management
  • Certified Training Specialist in Barista/Customer Service/POS
  • Retail sales
  • Excellent customer service skills
  • POS systems
  • Personnel development
  • Customer relations
  • Detail-oriented
  • Goal-oriented
  • Strategic thinker
  • Mathematical aptitude
  • Store displays
  • Staff training and development
  • Opening and closing procedures
  • Customer-oriented
Work History
Barista Trainer/Coffee Master06/2014 to Current
Biscuitville – Cary , NC
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Supervised kitchen staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Prepared food items
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
  • Verified that all customers received receipts for purchases.
  • Maintained records related to sales.
  • Greeted customers and ascertained customers' needs.
  • Answered questions regarding the store and its merchandise.

Crew Member07/2012 to 09/2013
Hilton Grand Vacations – Concord , CA

Holiday Sales Associate11/2012 to 01/2013
Aeropostale, Inc – City , STATE

Education
Bachelor of Arts: BFA in Musical Theater Performance2016Columbia College Chicago- City, State
Certifications

Barista Trainer

Coffee Master

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Resume Overview

School Attended

  • Columbia College Chicago

Job Titles Held:

  • Barista Trainer/Coffee Master
  • Crew Member
  • Holiday Sales Associate

Degrees

  • Bachelor of Arts : BFA in Musical Theater Performance 2016

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