LiveCareer-Resume

barista trainer resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.

Skills
  • Training background
  • Specialty beverages knowledge
  • Health codes understanding
  • Sales expertise
  • Food safety understanding
  • Preparation oversight
  • Teardowns experience
  • Opening and closing procedures
  • Business Operations
  • Team Building
  • Equipment Operation
  • Supervision
  • Organization
  • Customer Service
  • Problem Resolution
  • First Aid/CPR
  • Stock Rotation
  • Communications
  • Safety compliance
  • Safety hazards identification
  • Incident safety
  • Food storage safety
  • Food safety and sanitation
  • Food safety procedures
  • Food safety knowledge
  • Safety standards knowledge
  • Fire and safety guidance
  • Safety training
Education and Training
Florida Gulf Coast University Fort Myers, FL Expected in Associate of Arts : Health Sciences - GPA :
North Fort Myers High School North Fort Myers, FL Expected in 05/2018 High School Diploma : - GPA :
  • Marching Red Knights Band Member
  • 3.0 GPA
  • Summa cum laude graduate
  • Completed coursework in AICE Cambridge Program
Experience
Caesars Entertainment Corporation - Barista Trainer
Shelbyville, IN, 06/2018 - Current
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Provided individualized instruction to match personal strengths, background and learning style of each employee.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Listened to customer desires and needs to recommend optimal products.
  • Prepared more than 100 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Taught team members how to make latest drinks and correctly perform new procedures.
  • Worked with new employees on procedures and policies, including interacting with customers, cleaning areas and making orders.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Completed sweeps each hour to assess cleaning, organizing, sanitizing and restocking needs.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Brewed approximately 3 batches of coffee per 30 minutes, keeping watchful eye on levels to avoid empty machines during peak shop hours.
  • Properly cleaned all equipment, including espresso machine and fridges and sanitized counters to avoid illness.
  • Performed minor maintenance and repairs on espresso equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Addressed and resolved customer concerns by listening and conversing to maintain brand loyalty.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Oversaw hiring, training and development of kitchen employees.
  • Handled over $500 worth of cash and card transactions daily with accuracy and efficiency.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Been trusted with handling cash tips, and correctly distributing them to each employee.
  • Discussed future promotion with Store Manager and District Manager.
  • Voted by Store Manager and fellow co-workers Partner of the Quarter.
Raley's And Belair - Water Safety
Suisun City, CA, 04/2017 - 09/2017
  • Kept operations in full compliance with federal and state water safety standards.
  • Promoted safe water practices, including preventive action, emergent response and first-aid.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Explained safety rules and procedures regarding play and swimming activities to patrons and guests to inform and educate.
  • Monitored pool area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Kept watch over swimmers to ensure fast response when distress situations arose.
  • Collaborated closely with Life Guard's to identify areas of concern and most effective methods for remediation.
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
  • Patrolled swimming areas to identify anyone in need of assistance and provide immediate care.
  • Routinely completed safety update training and ensured all patrons followed safety rules.
Papa Murphy's Pizza - Team Member
City, STATE, 11/2016 - 03/2017
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Cleaned and sanitized work areas between runs using chemicals and cleaning equipment.
  • Rotated through series of three different stations each hour based on team needs.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Corrected issues in timely manner to maintain productivity goals.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
  • Completed additional learning opportunities to advance knowledge and move into senior team member position.
  • Picked up and moved boxes weighing 40+ pounds.
  • Looked for ways to go above and beyond job requirements.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Used large food machinery safely and according to manufacturer instructions to prevent workplace accidents.
  • Built and maintained effective working relationships with peers and upper management.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Completed ongoing quality checks on perishable products, closely following strict quality assurance guidelines.

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Resume Overview

School Attended

  • Florida Gulf Coast University
  • North Fort Myers High School

Job Titles Held:

  • Barista Trainer
  • Water Safety
  • Team Member

Degrees

  • Associate of Arts
  • High School Diploma

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