(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Hardworking and reliable worker with strong background in operating cash register. Excellent customer service skills, Highly organized, proactive and punctual with team-oriented mentality.

Dedicated and enthusiastic.

Enjoy learning new things and can assimilate new ideas quickly.

Spanish - Native Language

English - Second Language

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Gimnasio San Josè Bogotà, Colombia, Expected in 12/1993 High School Diploma : - GPA :
University Antonio Nariño Bogotà, Colombia , Expected in : Veterinary Medicine (Pre-Veterinarian) - GPA :
Aimbridge Hospitality - Barista Starbucks
Pinehurst, NC, 03/2013 - Current
  • Greeted guests with pleasant smile and superior customer service.
  • Operated cash register, collected payments and provided accurate change.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Ordered, received and stocked supplies and retail products.
  • Maintained highest standards of conduct and service to support company reputation.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Leaffilter North, Llc - Customer Service Representative
Akron, OH, 03/2013 - 03/2014

2013 to 2014
Customer Service Representative

* Cashier/Front End Clerk
* Provide friendly and efficient customer service.
* Process customer transactions.
* Report product ordering and shipping discrepancies to the department manager.
* Communicate new and on-going special programs and promotions to customers.
* Maintain knowledge of emergency plans numbers and procedures.
* Maintain cleanliness of department.
* Comply with safety procedures and report unsafe conditions to management.

Whole Foods Market - Store Associate
Keystone, CO, 11/2010 - 11/2011

Assists management in achieving store appearance and maintenance standards.
• Assists customers with problems or concerns, and contact management as appropriate regarding customers with problems or concerns.
• Complies with all established company policies and procedures.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Other duties as assigned

Marriott Hotel - Front Desk Receptionist Hostess, Cashier, Banquet
City, STATE, 06/2002 - 08/2009

• Greeting and directing Guests to Rooms
• Assist Guests checking in and out
• Answering basic questions and directing customers to the appropriate resources within the Hotel
• Answering a Multiline phone system, using telephone etiquette
• Responding to complaints, service issues and other general questions or concerns
• Filling
• Mail Distribution
• Appointment Settings
• Lost and Found items
• Opening restaurant on time
• Take orders and expedite food to tables
• Arranges tables for people with special needs
• Collect payments by Cash, Credit Cards, Checks, Gift Certificates
* Balance out bank at the end of shift

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School Attended

  • Gimnasio San Josè
  • University Antonio Nariño

Job Titles Held:

  • Barista Starbucks
  • Customer Service Representative
  • Store Associate
  • Front Desk Receptionist Hostess, Cashier, Banquet


  • High School Diploma
  • Some College (No Degree)

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