Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.
Opened new customer accounts, time deposites, savings and lines of credit.Scheduled staffing for multiple branch locations.Established new customer accounts including checking, savings, lines of credit and loans.Processed cash withdrawals.Trained employees on cash drawer operation.Researched and resolved customer issues on personal savings, fixed deposite accounts.Entered member transaction data into the online banking software.Maintained confidentiality of bank records and client information.Delivered prompt, accurate and excellent customer service.
Certificate in Banking And Finance-(2012)
Certificate in Human Resources Management(2012)
Diploma in Information and communication Technology(ICT)(2009)
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