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Bank Teller Resume Example

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JB
BANK TELLER
Professional Summary

Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Education
Expected in 05/2024Palm Beach State College, Lake Worth, FLBachelor of Science: Nursing Administration
Work History
11/2020 - CurrentBank Teller | First1Bank - Clewiston, FL
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Reconciled cash drawer and resolved discrepancies.
  • Logged cashier's checks and other transactions to maintain accuracy of account records.
  • Provided customer records on demand, including account statements and copies of checks.
05/2020 - CurrentGuest Services Supervisor | Target - West Palm Beach, FL
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Skilled using cash register including processing sales discounts and refunds.
  • Informed customers about special promotions and provided detailed information for various products.
  • Educated customers on promotions to enhance sales.
  • Supported senior management in executive decision-making by drafting informative reports.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
04/2012 - 05/2020Manager | Boost Mobile - Clewiston, FL
  • Explained services and products to customers in friendly and engaging way
  • Operated cash register for cash, check and credit card transactions
  • Provided impact sales training and motivated sales team members to drive revenue growth
  • Trained all incoming sales team members
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Reviewed performance reports and used data to develop continuous improvement initiatives
  • Maintained high level of morale and team-work on production floor through frequent communication with twelve employees
  • Increased productivity by 80% and reduced material waste 90% by consistently seeking efficiencies
  • Provided complete meeting support, including materials preparation and notes or minute taking.
04/2007 - 04/2012Receptionist | Jack Rogers - Miami, Florida
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment
  • Sorted incoming mail and directed to correct personnel each day
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests
  • Kept reception area clean and organized to offer positive first impression to every visitor
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers
  • Greeted visitors, assessed needs and directed to appropriate personnel
  • Provided information to callers and drafted office emails
  • Managed over 50 customer calls per day.' or, "Increased sales by 20%
Skills
  • Reliable
  • Flexible
  • Retail inventory management
  • MS Office proficient
  • Customer Service
  • Communication Skills
  • Decision Making
  • Organizational Skills
  • Leadership reports
  • Team-oriented
  • Customer assistance
  • Interpersonal and written communication
  • Sales expertise
  • Accurate money handling
  • Cheerful and energetic
  • Banking and financial services background
Reference

Jeanette Quinones

512 E. Avenida Del Rio

Clewiston Florida 33440

863-233-3039

Anamarie Amaros

726 E Sagamore Ave

Clewiston Florida 33440

863-233-9204

Angel Reyes

704 NE 22 Dr Apt 2

Wilton Manors Florida 33305

863-599-3785

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Resume Overview

Companies Worked For:

  • First1Bank
  • Target
  • Boost Mobile
  • Jack Rogers

School Attended

  • Palm Beach State College

Job Titles Held:

  • BankTeller
  • Guest Services Supervisor
  • Manager
  • Receptionist

Degrees

  • Bachelor of Science : Nursing Administration

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