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Bank Officer/ Assistant Branch Manager/ Teller Supervisor Resume Example

Resume Score: 70%

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BANK OFFICER/ ASSISTANT BRANCH MANAGER/ TELLER SUPERVISOR
Professional Summary

Motivated Bank Manager passionate about providing excellent customer service and exceeded expectations. NMLS#866792
Work History
February 2013-CurrentBank Officer/ Assistant Branch Manager/ Teller Supervisor | F & M Bank/Prosperity Bank | Owasso, Ok
  • Train and coach a successful sales team through the development of associates with the primary goal to serve the clints total financial needs.
  • Lead the banking center team in delivering the excellent customer experience by providing a great customer service with each request and each transaction.
  • Direct and coordinate activities to implement banks policies and procedures.
  • Manage and preform all daily,weekly, monthly, quarterly and yearly audits.
  • Excelled in all areas of banking, operations and Sales Campaigns.
  • Responsible for day to day management of the Banking Center and Staff.
  • Carefully interviewed, selected, trained and supervised staff.
  • Interacted positively with customers while promoting banks products and services.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional customer service.
  • Submitted loan applications to loan underwriter for verification and recommendation.
  • Submitted loan applications to loan underwriter for verification and recommendation.
  • Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Maintained confidentiality of bank records and client information.
  • Maintained friendly and professional customer interactions.
  • Submitted loan applications to the underwriter for verification and recommendations.
February 2011-February 2013Vault Teller/Teller Supervisor/Relationship Banker | Bank of Oklahoma | Tulsa, Ok
  • Bank of Oklahoma
  • Maintained friendly and professional customer interactions.
  • Continued education on current banking products and services through Bankers Academy class\'s and Assistant Manager Development Program.
  • Organized, stocked and maintained the teller window area.
  • Executed wire transfers, stop payments and account transfers.
  • Advised clients on mortgage, educational and personal loans.
  • Processed quarterly Vault and ATM audits with a zero error rate.
  • Sold cashier\'s checks, traveler\'s checks and money orders.
  • Developed prospects for new loans by conducting 10 cold calls weekly.
  • Submitted loan applications to the underwriter for verification and recommendations.
March 2007-March 2010Consumer Banker/TellerF & M Bank | Owasso
  • Led and directed team members on effective methods, operations and procedures.
  • Opened new account.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Maintained friendly and professional customer interactions.
March 2004-March 2007New Account Representative/Teller | IBC Bank | Tulsa, Ok
  • IBC Bank
  • Maintained friendly and professional customer interactions.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Opened new accounts.
Skills
  • Excellent work ethic
  • Self-sufficient
  • Goal-oriented
  • Strong team-builder
  • Leadership experience
  • Decision-making ability
  • Clear communication skills
  • Project management
  • Highly dependable
  • Excellent attention to detail
Education
High School Diploma: Tahlequah High School
Associate of Arts: Business FinanceUniverity of PhonixTulsa
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • F & M Bank/Prosperity Bank
  • Bank of Oklahoma
  • F & M Bank
  • IBC Bank

School Attended

  • Tahlequah High School
  • Univerity of Phonix

Job Titles Held:

  • Bank Officer/ Assistant Branch Manager/ Teller Supervisor
  • Vault Teller/Teller Supervisor/Relationship Banker
  • Consumer Banker/Teller
  • New Account Representative/Teller

Degrees

  • High School Diploma :
    Associate of Arts : Business Finance

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