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Bakery / Speialty Team Leader Resume Example

Resume Score: 80%

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BAKERY / SPEIALTY TEAM LEADER
Professional Summary

Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency, and customer satisfaction. Record of performance in meeting organizational objectives.Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.

Talented Team Trainer highly effective at building team cohesion by assisting members to provide high-quality service and understand all roles. Offering [Number] years of [Industry] experience and adaptable, friendly approach.

Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products.

Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee weaknesses and tactfully addressing with constructive feedback.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History
Whole Foods Market- Bakery / Speialty Team Leader
San Jose , California11/2008 - 08/2011
  • Developed and executed go-to-market plans and facilitated internal organizational readiness
  • Supervised and led employees to high performance levels in cross-functional matrix management structure
  • Presented metric reporting and sales account reviews to Store leadership team and clients
  • Supervised production planning while using appropriate tools and analysis for smooth production output
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction
  • Improved quality processes for increased efficiency and effectiveness
  • Conducted training and change management processes to improve operations
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision

POLYNESIAN MARTIAL ARTS ACADEMY- Owner/ Chief Instructor
Manteca, CA07/2007 - 11/2008
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 10%
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress
  • Aligned branding initiatives and sales strategies with client goals
  • Developed key operational initiatives to drive and maintain substantial business growth
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities
  • Developed improved records management systems for leases and contracts to improve timeliness of renewals
TRADER JOE'S COMPANY- Assistant Store Manager
San Jose, CA08/1994 - 07/2007
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Prepared daily, weekly and monthly situational reports for higher headquarters
  • Reviewed disciplinary and other adverse actions and made recommendations
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs
  • Trained and managed associates in customer service and sales techniques
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
  • Conducted store inventories once per quarter
  • Maintained positive customer relationships by responding quickly to customer service inquiries
  • Completed monthly and quarterly profit/ loss reports for senior management
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Walked through store areas every week to identify and proactively resolve issues negatively impacting operations
  • Assisted Manager in interview process of prospective employees and provided feedback
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions
  • On-boarded new employees, including training, mentoring and new hire documentation
  • Interviewed, hired and trained 100+ staff associates and equipped to comply with company policies and procedures
  • Answered questions about store policies and concerns to support positive customer experiences
  • Managed scheduling for store shifts to accomplish proper staffing at all times
  • Reviewed sales and gross profit reports to determine options for increasing market growth

Skills
  • MAC and PC proficient
  • Microsoft Office (Word, Excel, and PowerPoint)
  • MS Outlook and Internet
  • Benefits administration
  • Budget
  • Customer service
  • Hiring
  • Human Resources management
  • Human Resource
  • Human Resources
  • Law
  • MAC
  • Managing
  • Excel
  • Microsoft Office
  • MS Outlook
  • PowerPoint
  • Word
  • PC proficient
  • Receiving
  • Robotics
  • Safety
  • Trainer
  • Team leader
  • Cross-functional teams leadership
  • Team leadership and coaching
  • Effective team leader
  • Team leadership skills
  • Team leadership and supervision
  • Team building and leadership
  • Team coaching
  • Motivational leadership style
  • Team budgeting
  • Excellent teamwork
Education
Sonoma State UniversityRohnert Park, CA12/2019Bachelor of Arts: Philosophy/ Pre-Law, Applied Ethics, Human Resources Management
  • Member of Tau Sigma Honor Society
  • Majored in Philosophy/ Pre-Law & Applied Ethics
  • Graduated with 3.72 GPA
  • Member of Philosophy Club and Bible Club
  • Continuing education in Public Administration Graduate program
Santa Rosa Junior CollegeSanta Rosa, CA12/2017Certificate of Training Education: Business Administration/ Human Resources
  • Graduated with 3.55 GPA
  • Professional development completed in Human Resources Management
West Valley CollegeSaratoga, CA08/1988Associate of Arts: Liberal Arts
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Resume Overview

Companies Worked For:

  • Whole Foods Market
  • POLYNESIAN MARTIAL ARTS ACADEMY
  • TRADER JOE'S COMPANY

School Attended

  • Sonoma State University
  • Santa Rosa Junior College
  • West Valley College

Job Titles Held:

  • Bakery / Speialty Team Leader
  • Owner/ Chief Instructor
  • Assistant Store Manager

Degrees

  • Bachelor of Arts : Philosophy/ Pre-Law, Applied Ethics, Human Resources Management
    Certificate of Training Education : Business Administration/ Human Resources
    Associate of Arts : Liberal Arts

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