Bakery Department Manager Resume Example
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BAKERY DEPARTMENT MANAGER
Summary
High-energy, positive, dedicated, and friendly professional bringing exceptional leadership and planning abilities. Dedicated to improving team performance and meeting high standards. Goal-oriented and hardworking with excellent multitasking skills and focused. Comfortable in working in high volume fast paced environments.
Skills
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Experience
Bakery Department Manager09/2016 to CurrentCompany NameCity, State
- Implemented strategic plans to increase sales revenue.
- Help assist employees with my knowledge of their compensation, benefits, wellness and safety, HRIS, payroll and information.
- Schedules employees to keep all bakery shifts well-staffed for peak times and holidays.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
- Enhanced sales by implementing merchandising and promotional improvements.
- Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
- Increased Bakery sales 85%.
- Participated in monthly inventories, by accurately counting on-hand back stock.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures with a ServSafe certified.
Certified Cake Decorator & Designer06/2005 to 09/2016Company NameCity, State
- Merchandised food and garnishes for serving presentation.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Created attractive dessert trays for catering events.
- Monitored cooking completion times for efficient use of ovens and other equipment.
- Maintained safe and sanitary area by checking food products' temperature and freshness.
- Produced and oversaw production of over 500 wedding cakes in a total of 11 years. Also scheduled deliveries of wedding cakes between making cake creations, with overwhelming customer satisfaction.
- Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Worked with cake decorating tips and tools, such as mixers, commerical ovens, and proof boxes .
- Answered phone calls, put in orders, and handled customer disputes or complaints.
- Produced frostings and fillings for cakes and other edible pastries.
- Assisted customers with planning cake vision, including color, theme and size.
Manager/Assistant Manager/Server04/1997 to 08/2004Company NameCity, State
- Planned and prepared workflow schedules, delegating tasks for team members.
- Oversaw team development according to industry service standards to further customer loyalty.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Enhanced sales by implementing merchandising and promotional improvements.
- Re-stocked, organized and arranged service and food stations.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Delivered orders to local customers at there locations.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Handled cash transactions quickly and accurately.
- Hand created unique and classic hand dipped ice cream along with cleaning, Dis-assembled and re-assembling those machines.
- Served and scooped ice cream, following sizing specifications.
- Assembled, prepared, decorated ice cream pizza, pies, cakes, frozen bananas, dilly-bars and baked cakes daily.
Education and Training
High School Diploma2000Delton-Kellogg High SchoolCity, State
Associate of Arts: Real EstateKalamazoo Valley Community CollegeCity, State
Started in 2000-
Associate of Applied Science: Dental HygienistKalamazoo Valley Community CollegeCity, State
Started in 2006-
Certifications
McMeekan
- Certified Cake Decorator, Wilton I II III IV - 2000
- Certified Servsafe, Meijer - 2017-2022
- Certified AHA Heartsaver® CPR AED 2017-2021
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Resume Overview
School Attended
- Delton-Kellogg High School
- Kalamazoo Valley Community College
Job Titles Held:
- Bakery Department Manager
- Certified Cake Decorator & Designer
- Manager/Assistant Manager/Server
Degrees
- High School Diploma 2000
Associate of Arts : Real Estate
Associate of Applied Science : Dental Hygienist
