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Bakery Department Manager Resume Example

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BAKERY DEPARTMENT MANAGER
Summary

High-energy, positive, dedicated, and friendly professional bringing exceptional leadership and planning abilities. Dedicated to improving team performance and meeting high standards. Goal-oriented and hardworking with excellent multitasking skills and focused. Comfortable in working in high volume fast paced environments.

Skills
  • Dedicated and determination
  • Planning and coordination
  • Works well with others
  • Communications
  • Organization
  • Customer service
  • Business operations
  • Creative team collaboration
  • Visual Art composition
  • Deadline-driven
  • Planning and coordination
  • Administrative support
  • MS Office (Word, Excel, Outlook)
  • Software Skills (Workday, Kronos, People Software, Quick Books)
  • Mobile computers (Full-Touch EF500/EF500R Bluebird)
Experience
Bakery Department Manager09/2016 to CurrentMeijerGaines, MI
  • Implemented strategic plans to increase sales revenue.
  • Help assist employees with my knowledge of their compensation, benefits, wellness and safety, HRIS, payroll and information.
  • Schedules employees to keep all bakery shifts well-staffed for peak times and holidays.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Increased Bakery sales 85%.
  • Participated in monthly inventories, by accurately counting on-hand back stock.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures with a ServSafe certified.
Certified Cake Decorator & Designer06/2005 to 09/2016Harding's MarketplaceKalamazoo, MI
  • Merchandised food and garnishes for serving presentation.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Created attractive dessert trays for catering events.
  • Monitored cooking completion times for efficient use of ovens and other equipment.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Produced and oversaw production of over 500 wedding cakes in a total of 11 years. Also scheduled deliveries of wedding cakes between making cake creations, with overwhelming customer satisfaction.
  • Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
  • Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
  • Worked with cake decorating tips and tools, such as mixers, commerical ovens, and proof boxes .
  • Answered phone calls, put in orders, and handled customer disputes or complaints.
  • Produced frostings and fillings for cakes and other edible pastries.
  • Assisted customers with planning cake vision, including color, theme and size.
Manager/Assistant Manager/Server04/1997 to 08/2004Frosty BoyKalamazoo, MI
  • Planned and prepared workflow schedules, delegating tasks for team members.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Re-stocked, organized and arranged service and food stations.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Delivered orders to local customers at there locations.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Handled cash transactions quickly and accurately.
  • Hand created unique and classic hand dipped ice cream along with cleaning, Dis-assembled and re-assembling those machines.
  • Served and scooped ice cream, following sizing specifications.
  • Assembled, prepared, decorated ice cream pizza, pies, cakes, frozen bananas, dilly-bars and baked cakes daily.
Education and Training
High School Diploma2000Delton-Kellogg High SchoolDelton, MI
Associate of Arts: Real EstateKalamazoo Valley Community CollegeKalamazoo, MI

Started in 2000-

Associate of Applied Science: Dental HygienistKalamazoo Valley Community CollegeKalamazoo, MI

Started in 2006-

Certifications
McMeekan
  • Certified Cake Decorator, Wilton I II III IV - 2000
  • Certified Servsafe, Meijer - 2017-2022
  • Certified AHA Heartsaver® CPR AED 2017-2021
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Resume Overview

Companies Worked For:

  • Meijer
  • Harding's Marketplace
  • Frosty Boy

School Attended

  • Delton-Kellogg High School
  • Kalamazoo Valley Community College

Job Titles Held:

  • Bakery Department Manager
  • Certified Cake Decorator & Designer
  • Manager/Assistant Manager/Server

Degrees

  • High School Diploma 2000
    Associate of Arts : Real Estate
    Associate of Applied Science : Dental Hygienist

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