Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.Store Clerk possessing strong attention to detail and time management skills. Enjoys assisting customers in locating and selecting store items.Bakery Clerk with skill in cake decorating and baking. Customer service-oriented and willing to work a flexible schedule.Thoughtful Grocery Store Associate seeks the opportunity to grow culinary knowledge and expand existing skill base. Prior experience includes both large-volume national chains and independent community markets..
Computer skill, Microsoft words, excel, data and Power point.Able to lift 30-50 pounds.
Responsibilities Bake items off, Restocking, Serve the customers, Comply to customers.Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Educated customers on product and service offerings.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.Suggested additional items and offered samples of weekly promotional items to increase store sales.Sliced, served and packaged specialty meats, salads and cheeses.Cleaned walls, fans and drains in bakery coolers, display cases and work areas.Emphasized fast, friendly customer service.Broke down heavy pallet loads of cases, boxes and bags.Arranged and stocked department displays.Gave every customer immediate and undivided attention.Communicated and exemplified the company's vision and goals.Followed proper procedures for handling of tenders, use of tares, sales of alcoholic beverages and use of PLUs and UPCs.Greeted all customers.Stocked, priced, front-faced and rotated merchandise.Maintained knowledge of current product locations.Offered product samples, answered questions and suggested products.Prepared special orders including cakes, holiday dishes and party platters.Made sandwiches, including specialty items and custom orders.Monitored the freshness and condition of prepared foods.Consistently received a 100% rate of customer satisfaction.
Prep food, clean dishes, clean dining area.Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Promptly reported complaints to a member of the management team.Served fresh, hot food with a smile in a timely manner.Communicated clearly and positively with co-workers and management.Resolved guest complaints promptly and professionally.Correctly received orders, processed payments and responded appropriately to guest concerns.Cut and chopped food items and cooked on a grill or in fryers.Packaged menu items into bags or trays and placed drink orders into carriers.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Prepared and served beverages such as coffee, tea and fountain drinks.Properly portioned and packaged take-out foods for customers.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Carefully maintained sanitation, health and safety standards in all work areas.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.Followed all established restaurant practices and procedures.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Cleaned food preparation areas, cooking surfaces, and utensils.Quickly unloaded product shipments and stocked freezers.
Prepared items according to written or verbal orders, working on several different orders simultaneously.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Cleaned food preparation areas, cooking surfaces, and utensils.Carefully maintained sanitation, health and safety standards in all work areas.Quickly and efficiently processed payments and made accurate change.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Properly portioned and packaged take-out foods for customers.Packaged menu items into bags or trays and placed drink orders into carriers.Prepared and served beverages such as coffee, tea and fountain drinks.Served orders to customers at windows, counters and tables.Correctly received orders, processed payments and responded appropriately to guest concerns.Communicated clearly and positively with co-workers and management.Recorded customer orders and repeated them back in a clear, understandable manner.
Diploma in grade school Armstrong High School - Richmond, VA 2006 to 2010Member of Armstrong Marching Band Club Member of FBLA Club.Coursework in Culinary Arts.
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