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Backroom Team Lead Resume Example

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BACKROOM TEAM LEAD
Summary

Self-motivated emoloyee ready to take on any and all tasks in busy, retail settings. Boosted customer loyalty by finding items quickly. Demonstrated commitment to service and considered highly organized and enthusiastic.

Reliable Stocker skilled in carrying over 50 pounds worth of store products. Proficient in interpreting stocking instructions and shelving products accurately. Dedicated worker capable of arriving to work on time with a friendly attitude. Bringing 7 years of retail experience.

Efficient receiver with strong stock management and merchandising abilities. Proven skill in helping customers and multitasking in fast-paced, physically demanding environments. Highly experienced in busy work settings.

Knowledgeable individual with friendly disposition and desire to work hard. Known for having outstanding work ethic. Able to operate electric and power equipment.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Safety methods
  • Merchandise stocking
  • Loss prevention
  • Inventory replenishment
  • Product displays
  • Skilled in power equipment
  • Store planning and display design
  • Operational improvement
  • Process improvement
  • Business operations
  • Supervision
  • Team management
  • Organization
  • Relationship development
  • Inventory management
  • Invoice generation
  • Communications
  • Team building
  • Customer service
  • Store opening and closing procedures
  • Employee supervision and motivation
  • Employee training
  • Shift checklists
  • Reliable
  • Leadership reports
  • MS Office proficient
  • Inventory control
  • Retail inventory management
  • Team-oriented
  • Issue and conflict resolution
  • Problem resolution
Experience
Backroom Team Lead
City, StateCompany Name/Mar 2017 to May 2019
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Checked shelves in all department to ascertain which merchandise required replenishment.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Used Mywork system to locate merchandise in inventory for shelf restocking.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Bent, lifted, opened, and moved all products weighing up to 100 pounds.
  • Replenished inventory with focus on addressing customer needs.
  • Hired, trained and managed team of 20 associates, including evaluating performance and enforcing disciplinary actions.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Supervised teams of up to 30 employees and provided leadership and guidance to boost productivity, customer service levels and sales success.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Assisted upper management with reporting sales data, assessing employee performance and task completion.
Market Team Leader
City, StateCompany Name/May 2019 to May 2020
  • Supervised team of ten employees in retail establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Oversaw hiring, training and development of market employees.
  • Coached market team members and motivated performance in order to achieve demanding objectives in high-volume retail setting
  • Maximized team performance by training new employees on proper food handling, guest expectations and cleaning protocols.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Designed long-term schedules for ten daily shifts and ten employees using Microsoft word.
  • Decreased waste by 50% through effectively training employees, introducing donation programs and effectively managing employee mistakes.
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Earned reputation for good attendance and hard work.
Receiver
City, StateCompany Name/Aug 2015 to Mar 2017
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Directed materials routing by preparing accurate shipping orders and bills of lading.
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
  • Maintained work areas in organized, safe and clean manner.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
  • Achieved “You Matter” award for exceptional performance in May 2016.
Team Member
City, StateCompany Name/Aug 2013 to Current
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
  • Operated heavy industrial equipment such as electric pallet jack and electric fork truck to efficiently move heavy loads and maintain production schedules.
  • Packed and scanned completed orders for accurate shipment to final destinations.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Looked for ways to go above and beyond job requirements.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Drove team success by completing all jobs quickly and accurately.
  • Unloaded trucks, moved containers to staging area and determined correct storage locations.
Education and Training
High School DiplomaMarlborough High SchoolJun 2015City, State
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Resume Overview

School Attended

  • Marlborough High School

Job Titles Held:

  • Backroom Team Lead
  • Market Team Leader
  • Receiver
  • Team Member

Degrees

  • High School Diploma

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