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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for Tech professionals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills

Treatment Planning

  • Memo preparation
  • Transporting files
  • Tracking documents
  • Supervising clerical personnel
  • Managing office supplies
  • Inventory systems
  • Sales plan implementation
  • Meeting planning
  • Sensitive material handling
  • Proposal writing
  • Data entry documentation
  • Microsoft
  • Managing automated systems
  • IManage proficiency
  • Professional and polished presentation
  • Scheduling and calendar management
  • Administrative operations
  • Database entry
  • File and data retrieval systems
  • Overseeing office activities
Experience
Back Office Supervisor, 05/2016 - Current
Faneuil Milton, FL,
  • Back office Lead Chair side,x-rays, impressions,post ops, ordering, treatment Planning, schedule Preparation, emergency On call, front office , office coordinator.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Organized and maintained documents, files and records.
  • Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
  • Supported clerical needs of more than 6 Staff Members, including taking messages, scanning documents and routing business correspondence.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Ordered office equipment and supplies after researching vendors and obtaining quotes.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Improved productivity initiatives, managed accounts, coordinated itinerary and scheduled client and leadership appointments.
  • Produced professional and error-free letters, presentations and spreadsheets.
Office Administrator, 11/2014 - 05/2016
Panalgo, Llc Boston, MA,
  • Chairside, X-rays, impressions, Splints, Chairside: post ops, FGG, Lanaap, osha compliance
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
Office Manager, 12/1997 - 12/2006
Savatree Park City, UT,

Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.

  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Oversaw daily functions.
  • Managed conference calls by documenting participant details and preparing audio recordings for future reference.
  • Ensured that all operations met federal and state laws.
  • Provided scheduling and ensured timely and effective allocation of resources and calendars.
Education and Training
Associate of Science: Surgical Technology, Expected in 06/2002
-
Carrington College California - Sacramento - Sacramento, CA
GPA:
High School Diploma: , Expected in 06/2000
-
Sequoia High School - Redwood City, CA
GPA:
Activities and Honors
  • Virtual Association for Administrative Professionals (VAAP), member 2009 - Present
Accomplishments
  • Accounting - Balance settlement statements, accounts payable, accounts receivable, payroll Staff Development - Interviewing and selecting potential candidates.
  • Able to identify company needs and objectives.
  • Training, developing and coaching employees to meet long and short term goals.
  • Networking - Development of strong long term relationships with patients, customers and vendors.
  • Calendaring - Planned all meetings and travel for CEO.
  • Data Organization - Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
  • Successfully planned and executed corporate meetings, lunches and special events for groups of employees.

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Resume Overview

School Attended

  • Carrington College California - Sacramento
  • Sequoia High School

Job Titles Held:

  • Back Office Supervisor
  • Office Administrator
  • Office Manager

Degrees

  • Associate of Science
  • High School Diploma

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