Back Office Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Organized and detail-oriented Sales Associate with [4 years of cash handling and customer service experience. Understands general accounting and finance concepts.

  • Exceptional customer service
  • Currency and coin counter
  • Excellent communication skills
  • MS Office proficient
  • Friendly
  • Flexible
  • Organized
  • Strong work ethic

Routinely helped customers each day in a high-volume retail outlet.

Back Office Associate, 01/2013 to Current
Sage IntacctIrvine, CA,

Handled cash and deposits using the proper accounting procedures and documentation. Examined checks for identification and endorsement.Opened and closed the store, which included counting cash drawers and making bank deposits.Rsearched and resolved collections and billing disputes with tact and efficiency. Reported overages and shortages to the operations department.

Dlivered prompt, accurate and excellent customer service.

Sales Associate, 10/2013 to 2013
Bass Pro ShopsLittle Rock, AR,

Described use and operation of merchandise to customers.Shared product knowledge with customers while making personal recommendations.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis.

Apparel Associate , 02/2012 to 10/2012
New Leaf Community Markets, Inc.Happy Valley, OR,

Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Operated a cash register to process cash, check and credit card transactions.

Bay Integrity Associate, 03/2011 to 10/2012
The Home DepotCity, STATE,

Facilitated monthly and quarterly physical inventory counts.

Cashier, 06/2009 to 02/2012
The Home DepotCity, STATE,

Computed sales prices, total purchases and processed payments.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Operated a cash register to process cash, check and credit card transactions.Administered all point of sale opening and closing procedures.

Associate of Applied Science: Accounting, Expected in 2012
Columbus Technical College - Columbus, GA

3.89 GPA

Coursework in Accounting, Tax Accounting, Business Management and MS Office.

High School Diploma: , Expected in 2009
Chattahoochee County High School - Cusseta, GA


3.98 GPA

: , Expected in
Columbus State University - Columbus, GA

Emphasis in Accounting.

Bachelor of Science: Accounting, Expected in
Western Governors University - Salt Lake City, UT

Coursework in Accounting and Business Management.

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Resume Overview

School Attended
  • Columbus Technical College
  • Chattahoochee County High School
  • Columbus State University
  • Western Governors University
Job Titles Held:
  • Back Office Associate
  • Sales Associate
  • Apparel Associate
  • Bay Integrity Associate
  • Cashier
  • Associate of Applied Science
  • High School Diploma
  • Bachelor of Science

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