Organized and detail-oriented Sales Associate with [4 years of cash handling and customer service experience. Understands general accounting and finance concepts.
Routinely helped customers each day in a high-volume retail outlet.
Handled cash and deposits using the proper accounting procedures and documentation. Examined checks for identification and endorsement.Opened and closed the store, which included counting cash drawers and making bank deposits.Rsearched and resolved collections and billing disputes with tact and efficiency. Reported overages and shortages to the operations department.
Dlivered prompt, accurate and excellent customer service.
Described use and operation of merchandise to customers.Shared product knowledge with customers while making personal recommendations.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis.
Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Operated a cash register to process cash, check and credit card transactions.
Facilitated monthly and quarterly physical inventory counts.
Computed sales prices, total purchases and processed payments.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Operated a cash register to process cash, check and credit card transactions.Administered all point of sale opening and closing procedures.
Coursework in Accounting, Tax Accounting, Business Management and MS Office.
Emphasis in Accounting.
Coursework in Accounting and Business Management.
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