High School Diploma: University of Maryland - Baltimore County - Baltimore, MD GPA:
Expected in 06/2020 to to
High School Diploma: Cosby High School - Midlothian, VA GPA:
Professional Summary
I have experience both in and out of the kitchen. I know how to check labels for dates and food and I have experience prepping food too. I also have experience with customer service in greeting, talking clearly and maintaining a professional but friendly relationship with customers. I also have dealt with money and cashiering and giving out the right amount of money. I am very calm during busy hours and do not get worked up to easily with the stress that comes with it.
Skills
Customer Service
Cleaning and Sanitizing
Team Building
Problem Solving
Cooperation
Good communication skills
Positive attitude
Food Plating and Assembly
Work History
10/2019 to 01/2020
Back of House Team MemberChick-Fil-A – Owensboro, KY,
Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Planned and organized food preparation activities, including [Duty] and [Duty].
Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Prepared and expedited food orders to support waitstaff and other team members.
Maintained composure and work quality while under stress.
Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
07/2017 to 04/2018
Front of House Team MemberChick-Fil-A – Riverside, CA,
Checked entryway regularly and handled needs such as window cleaning and trash removal.
Stayed ready for quick turnovers by pre-bussing tables.
Established welcoming atmosphere by greeting each guest warmly.
Helped guests at any table when in need of assistance.
Reset tables between guests by restocking any low items and wiping down all surfaces.
Verified prepared food met all standards for quality and quantity before serving to customers.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Kept register accurate through correct billing, payment processing and cash management practices.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Served customers in a friendly, efficient manner following outlined steps of service.
07/2016 to 08/2016
LifeguardYmca Of Delaware – Newark, DE,
Warned patrons of unsafe or hazardous actions, conditions and suggested alternative activities during closures.
Enforced all rules and regulations to keep patrons safe.
Attentively monitored swimmers to identify distress.
Detailed factors such as weather, incidents and aid rendered in daily reports to management.
Monitored safety of all guests in and around swimming pool.
Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Checked pool and surrounding areas for hazardous conditions.
Completed basic maintenance and repairs to keep pools functioning properly.
Observed recreational users to detect safety concerns and prevent ongoing violations.
Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
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