LiveCareer-Resume

b2b sales representative and account manager resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing [Number] years of related experience. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Seasoned [Job Title] knowledgeable about selling [Product or Service] offerings and bringing [Number] years of customer relations experience. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Communication-focused Sales Professional with over [Number] years of expertise in fostering partnerships and [Area of Expertise]. Committed and Inspired visual leadership professional with expertise on expanding network connections, persuasively introducing products and [Area of Expertise]. Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits. Successful sales professional successful expanding territories with tenacious and focused mentality. Skilled negotiator and complex problem-solver with solid record of success in [Industry] over [Number]+ year career. Proficient in [Software]. Accomplished Sales Representative with career history marked by numerous sales awards, recognition, and recommendations. Track record of exceeding sales, service and client quotas. Over [Number] years of successful experience as leader and mentor to junior sales professionals. Achievements include expanding customer base by [Number]% and bringing in more than $[Amount] in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and capability to travel up to [Number]% of time. Profit-minded [Job Title] with demonstrated success driving sustained [Product or Service] revenue by working and connecting with customers. Industrious, articulate and tenacious sales professional with strong history of surpassing objectives by leveraging strategy and advanced people skills. Talented at generating leads and demonstrating products to close high-volume sales. Senior [Job Title] with [Number]-year background in sales and team leadership. Consultative sales expert with history of exceeding quotas, building customer bases and capitalizing on valuable business opportunities. Seasoned Sales Representative with over [Number] years of success in business-to-business and business-to-consumer sales within [Industry] and [Industry] industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Diplomatic [Job Title] competent at managing [Type] and [Type] responsibilities in fast-paced, high-volume atmosphere. Comfortable working with people in person or by phone. Committed to building customer loyalty by providing above average customer service. Strategic and industrious Sales Representative with over [Number] years of [Type] industry experience. Offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in [Area of Expertise] and [Area of Expertise]. Bilingual with fluency in [Language]. Enthusiastic sales leader with proven interpersonal communication skills and solid history of success with [Industry] customers. Boosts sales and generates new revenue streams with prospecting and negotiation skills Successful background consistently surpassing targets by [Number] to [Number]%. Vivacious individual well-educated in determining customer needs based on personal features and other customer preference related factors. Offering in-depth knowledge of cash register operations, [Software] and [Software]. Attentive listener with excellent multitasking, communication and organizational abilities. Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Engaging individual with more than [Number] years working as Account Executive for [Type] company. Determined and effective in nurturing client relationships, generating revenue with new accounts and making presentations to prospects. Energetic [Job Title] bringing [Number] years of experience in [Type] and [Type] retail product sales. Maintain currency on markets and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases. Talented Sales Assistant bringing [Number] years of retail experience. Focused on maximizing business success by capitalizing on sales and service opportunities. Friendly Sales Assistant specializing in [Area]. Customer service expert knowledgeable about [Type] and [Type] products, and offering [Number] years of experience in field. Resourceful Sales Agent skilled in convincing, persuading and closing sales deals. Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Detail-oriented Driller with in-depth understanding of safety protocols and team supervision. Adept at [Type] equipment repairs and maintenance with knowledge of GPS use and [Area of expertise]. Committed to meeting long-term goals and streamlining procedures. Attentive Driller with [Number] years of experience in [Area of expertise] drilling. Adept at giving detailed instructions and ensuring efficiency and safety of drilling team. Committed to proactive maintenance and staying focused after long hours in harsh weather conditions. Safety-focused Driller with [Number] years of leadership experience. Committed to worker efficiency and comprehensive training with knowledge of preventative maintenance and [Tool] use. Adept at meeting long-term goals through day-to-day efficiency. Intelligent Directional Driller with background dedicating [Number] hours per week, including evenings and weekends. Outstanding technical, analytical and communication skills demonstrated by [Number] years of hands-on experience in [Type] industry. Strengths include [Area of expertise] and [Area of expertise]. Responsible Directional Driller striving to successfully perform directional drilling processes, including [Duty] and [Duty]. Bringing over [Number] years of experience in efficiently drilling conventional and horizontal wells. Precise and detail-oriented with expertise in [Area of expertise] and [Area of expertise]. Diligent Directional Driller proficient in drilling in offshore and onshore environments, both internationally and domestically. Independent and reliable with skills in [Area of expertise] and [Area of expertise]. Background managing crew of [Number] and providing detailed reporting and logistics coordination. Dedicated Directional Driller commended as hardworking, reliable and professional individual with [Number] years of hands-on experience in [Type] industry. Talented at using both mud motors and rotary steerable systems. Works independently with little to no supervision. Fluent in [Language] and [Language]. Skilled Drilling Supervisor with extensive experience in both onshore and offshore crew management on day drilling and night drilling shifts. Motivated and forward-thinking with an aptitude in coaching and guiding employees. Safety-oriented with a commitment to zero incidents through proper training and supervision. Innovative and detailed with the ability to quickly identify risks and develop solutions. Dedicated [Job Title] offering over [Number] years of experience in challenging industrial settings. Skilled using [Type] and [Type] equipment safely. Background in exploration, recovery, and restoration of wells in fields both onshore and offshore. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Effective at managing team drilling operations. Knowledgeable about observing crews, identifying problems and decisively implementing proactive solutions. Trained in all facets of production, business requirements and regulatory standards. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Practical and hands-on [Job Title] adept at successfully and effectively interacting with contractors across multiple construction sites. Excellent project management abilities demonstrated by career history of on-schedule and on-budget completed projects. Particular experience in [Type] and [Type] projects. Analytical [Job Title] focused on applying sound engineering principles using both traditional and innovative methods. Deadline-driven [Type] Engineer with [Number] years of [Industry] experience. Works under tight schedules and limited budgets to achieve [Result]. Well-versed in coordinating and managing [Type] projects. Award-winning [Type] Engineer focused on sustainable design. Highly effective at working with teams of designers and builders to accomplish projects on-time and according to cost constraints. Communicative Biotechnology Engineer with strong proficiency in latest cell biology technologies. Enjoys maintaining cooperative working relationships with supervisors and peers. Well-developed analytical and problem-solving capabilities. Knowledgeable engineering professional in biotechnology offering over [Number] years of experience. Self-motivated and astute with exceptional research skills. Background working with medical monitoring systems and networks. Competent and punctual biotechnology engineer with experience in bulk preparation and manufacturing procedures. Bilingual and driven with great communication skills. Articulate and charismatic Biotechnology Engineer with experience in testing stability samples of raw materials. Highly charismatic and fluent in [Number] languages.

Skills
  • Lead prospecting
  • Account servicing
  • Sales Closing
  • Service Agreements
  • Network Development
  • Sales
  • Policies and Procedures
  • Interpersonal communication skills
  • Strategic Planning
  • Retention strategies
  • [Type] marketing
  • Problem solving strength
  • Product promotions
  • [Industry] expertise
  • Revenue Generation
  • Records management
  • Performance improvement
  • Staff Training
  • Expense reporting
  • Customer Relations
  • Sales expertise
  • Customer service
  • Client Service
  • Account development
  • Systems and software programs
  • [Tool] maintenance
  • Borehole sampling
  • Hole cleaning
  • Horizontal wells
  • Multilateral wells
  • Job site supervision
  • H2S wells
  • Client relations
  • Emergency Procedures
  • [Equipment] operation
  • Field reporting
  • Crew leadership
  • Project support
  • Equipment operation
  • Condition assessment
  • Safety management
  • Equipment monitoring
  • 2D and 3D modeling
  • Electrical engineering
  • Production understanding
  • AutoCAD proficiency
  • Construction expertise
  • Construction management
  • Budgeting
  • Product development
  • Schematics understanding
  • Mechanical engineering
  • Conflict resolution
  • Interpersonal Communication
  • Troubleshooting
  • Excellent work ethic
  • Customer Service
  • Leadership
  • Organization and Time management
  • Verbal and written communication
  • Critical thinking
  • Equipment calibration
  • Research and analysis
  • Records Maintenance
  • Equipment Maintenance
  • Project Management
  • Teamwork
  • Written Communication
  • Training & Development
  • Cultural awareness
  • Flexible & Adaptable
  • MS Office
  • Reading comprehension
  • Detail-oriented
  • Maintenance & Repair
  • First Aid/CPR
  • Responsible
  • [Type] software proficiency
  • Computer skills
  • Analytical skills
  • Supervision
Work History
B2B Sales Representative and Account Manager, 03/2017 - 10/2020
Mi-Tech Houston, TX,
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Enhanced marketing and sales strategies to increase profitability by 104% and develop organizational pipeline.
  • Retained excellent client satisfaction ratings through proactive account management and providing value based sales service.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Fostered close-nit partnerships with customers to uncover and meet specific goals.
  • Trained and mentored 4 new sales representatives and 1 sales manager.
  • Maintained book of business valued at $15.4M annual gross revenue.
  • Educated senior staff on product usage and maintenance.
  • Pursued minimum of 40 new leads each month.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Cold-called leads and closed 300+ sales over 12 months.
  • Surpassed sales objectives by 284%% for 2 years by constituting and cultivating productive partnerships with clients.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Coordinated trade shows and created marketing collateral to reach greater potential customers.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Managed all sales plan activities, including [Task] and [Task], resulting in [Result].
  • Exceeded sales goals by at least [Number]% for [Number] quarters in row.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Sold over $[Amount] of [Product or Service], increasing department revenue and exceeding sales goals.
  • Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Implemented marketing and sales campaigns to effectively brand [Product or Service].
  • Efficiently solved complex problems that impacted management.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Leveraged proven sales methods to increase revenue by [Number]% and surpass sales objectives by [Number]%.
  • Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
  • Expanded customer base [Number]% and boosted profit [Number]% in [Number] years.
  • Completed customer contracts and warranties as part of administrative aspects of sales.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Revitalized life insurance product profits to over $[Number] in [Timeframe].
  • Provided sales consultations on functional and stylistic benefits of each custom product.
  • Resolved all issues efficiently and enhanced customer satisfaction ratings from [Number]% to [Number]% in [Timeframe].
  • Exceeded established sales goals and increased client retention by [Number]%.
  • Set up over [Number] new accounts in [Timeframe].
  • Fostered relationships with customers using [Skill] and [Skill] bolstering future sales opportunities.
  • Organized sales paperwork, presented proposals and finalized contracts valued more than $[Amount] on average.
  • Created and executed reorganization plan, training and development programs and implemented process improvements.
  • Generated and followed up on lead lists resulting from specific marketing campaigns.
  • Effectively sold [Number]% of inventory, reducing units by [Number].
  • Coached [Number] sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings [Number]%.
  • Minimized process lags through [Task] and [Task].
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Achieved [Timeframe] sales goals by promoting [Product or Service] and enrolling clients by explaining programs and services to interested individuals.
  • Exceeded sales goals by [Number]% to increase revenue and facilitate selling of [Product or Service].
  • Managed business development initiatives by developing impactful customer relationships and executing benefit-oriented presentations to increase revenue.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
  • Liaised between parties to coordinate schedules, payments and allocations while managing customer accounts.
  • Drove business development through proactive networking and relationship-building strengths.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Built business by hosting and attending events, launching special promotions and reaching out to local experts.
  • Planned over [Number] annual [Type] events to strengthen brand initiatives and maximize outreach.
  • Catered product launches specifically and successfully towards clientele to meet business objectives and support customer relations.
  • Utilized effective communication and active listening skills to create client rapport to grow profitability.
  • Helped resolve client problems quickly with superior customer service.
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Earned [Type] award while facilitating business through new programs and initiatives.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics for [Product or Service].
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Initiated sales strategies by recruiting new clients through approved methods.
  • Automated [Type] contact management system, resulting in better client organization and goal alignment.
  • Increased revenue by [Number]% in [Timeframe] and achieved all sales goals for [Timeframe].
  • Attended over [Number] advanced training sessions and conferences to increase [Type] and [Type] product knowledge and productivity.
  • Contacted customers and prospects to generate new business for [Type] projects to achieve company goals.
  • Documented all customer interactions using [Software] and [Software] to capture data in processing system.
  • Resolved [Type] issues that impacted sales and business outcomes.
  • Executed [Number] sales from manufacturers to customers to improve profitability by [Number]%.
  • Generated average of $[Number] in sales while securing [Number]% goal attainment performance ratio.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Trained and mentored [Number] new sales representatives.
  • Retained excellent client satisfaction ratings through [Task] and [Task].
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Cold-called leads and closed [Number] sales over [Timeframe].
  • Pursued minimum of [Number] new leads each month.
  • Enhanced marketing and sales strategies to increase profitability by [Number]% and develop organizational pipeline.
  • Maintained book of business valued at $[Amount].
  • Surpassed sales objectives by [Number]% for [Number] years by constituting and cultivating productive partnerships with clients.
Dual Service Field Engineer (Directional / MWD), 03/2014 - 01/2017
Newsco International Energy Services Inc. City, STATE,
  • Promoted positive customer support training experience once project was completed.
  • Identified any key changes to project that could affect cost, completion date and customer relationship.
  • Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
  • Prepared documentation that would be used in requests for proposal.
  • Integrated and tested [Name of Technology] for massive upgrade of network.
  • Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
  • Computed emissions calculations and analyzed site air emission permit, providing necessary support to meet requirements.
  • Managed team in troubleshooting efforts that alleviated errors.
  • Implemented initiatives to decrease number of quality variance caused by portable tote agitation.
  • Hired and supervised subcontractors to improve production and meet critical deadlines.
  • Furnished review of design modifications and appeals for clarification.
  • Effectively oversaw various tasks, including budget, scheduling, quality assurance, safety compliance and coordination of [Type] trades and contractors.
  • Provided review of design modifications and requests for clarification.
  • Handled all quality control checks for [Name of Project].
  • Confirmed that construction progressed as scheduled and in compliance with contract specifications.
  • Managed budget, scheduling, quality assurance, safety compliance and coordination of construction trades and contractors.
  • Reorganized layout of distribution center to improve efficiency of outbound product shipping.
  • Assessed processes on [Timeframe] basis to assure that construction progressed as scheduled and met contract specifications.
  • Identified major issues that could arise and provided solutions for these problems.
  • Monitored construction methods and installations, inspection and testing processes.
  • Provided oversight and guidance to earthmoving team for open cut mining project facilities.
  • Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
  • Supervised port construction, including coal export terminal, storage, reclamation and shipping facilities.
  • Retrieved soil samples and construction materials from field to measure physical characteristics.
  • Supervised earthmoving team for open cut mining project facilities.
  • Collaborated across company network on [Type] and [Type] project.
  • Automated waterborne processes from produce tank to specialty filler.
  • Supervised operations of earthmoving and concrete contractors for ore processing and recovery facilities.
  • Managed and maintained operations of earthmoving and concrete contractors for [Type] facilities.
  • Applied expertise in comprehensive root cause failure analysis.
  • Coached [Number] [Job Title].
  • Analyzed [Type] and [Type] process flows and identified and recommended improvements and standardizations.
  • Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
Directional Driller, 07/2013 - 09/2014
Baker Hughes City, STATE,
  • Led, managed and supervised drilling contractors and service company personnel in daily drilling operations, including well construction and well test operations.
  • Maintained compliance [Type] requirements, work instructions and program procedures to promote safety.
  • Managed initial move and rig-up, rig commissioning and commencement of [Number] rig drilling operations.
  • Managed project components such as rig operations, providing quotations, equipment management and HSE compliance.
  • Determined accurate angles and depths before drilling or giving instructions.
  • Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
  • Partnered with technical staff to inspect and maintain [Type] equipment and oversee repairs.
  • Trained [Number] rig crew members on drilling operations, equipment maintenance and safe working practices.
  • Monitored, executed and documented drilling operations on conventional jack-up rigs and cyber-rigs
  • Operated [Type] drilling rigs and inspected before and after use to maintain functionality and safety.
  • Managed all well bore paths and performed surveys to compute and monitor all rates of penetration.
  • Implemented all directional drilling plans and procedures according to company plans.
  • Prepared records for all equipment present on rig in coordination with client representatives.
  • Executed all survey information for processes and checked objectives compatibility with various results.
  • Collaborated with various departments to manage workflows for all rig projects.
  • Assisted [Job Title] in purchasing all job-related equipment and made recommendations for tools.
  • Trained and supervised all site personnel.
  • Provided expertise to support day drilling operations.
  • Monitored drilling operations and machines.
  • Managed rig personnel, including sub-contractors, to maintain safe and efficient operations of rig equipment.
  • Coordinated and managed all rig moving operations
  • Led, coached and directed tool pushers and drillers in daily drilling program operations
  • Performed tool inventories and purchased more.
  • Supported management of all drilling and rig move operations
  • Created plans for oil and gas field drilling and product recovery and treatment.
  • Managed and completed well modification and stimulation programs, bolstering oil and gas recovery.
  • Oversaw all project management, including procuring equipment, negotiating contracts, developing business cases, overseeing quality control, managing personnel, constructing drilling pads, planning rig moves and conducting project audits.
Lead MWD/LWD Field Supervisor, 03/2010 - 06/2013
Great White Energy / Sharewell Energy Services City, STATE,
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Oversaw and optimized work of [Number] [Job title]s performing high-quality [Type] work.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Boosted group production [Number]% by devising and deploying improved [Type] approach.
  • Revitalized [Type] area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Provided coaching and counseling to [Number] employees to encourage professional growth as well as meet short- and long-term goals.
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Audited and documented all processes and procedures for new accounts department.
  • Repaired [Type] equipment to keep jobs moving smoothly, informing [Type] department of major machinery failures.
  • Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity.
  • Interviewed, hired and trained new employees for [Job title] position.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Worked with management team to implement proper division of responsibilities.
  • Collaborated with [Type] and [Type] departments to establish project guidelines and create unique products to drive profitability.
  • Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
  • Tracked and prepared [Timeframe] reports of sales goals for [Product or Service] to management.
  • Positioned as primary liaison to streamline operations of multiple lines of business within organization.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Provided supportive link between external customers and internal operations.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Prepared and managed work schedules, vacation and sick time accurately on [Timeframe] basis.
  • Measured team performance and reported metrics to leadership team members.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Performed [Timeframe] evaluations and reviews for [Number] employees.
  • Identified individual employee's unique work styles and adapted management methods.
  • Maintained compliance with company policies, objectives and communication goals.
  • Mentored newly hired employees on [Type] equipment and [Task] and developed training manual for all [Job title]s to use for reference purposes.
  • Set overall vision and provided team leadership.
  • Monitored workshop work flow for [Number] employees.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Supported [Job title] to enforce [Type] regulations, laws and established policies throughout operational stages.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Delegated tasks to others on grooming team.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Directed staff of [Number] personnel and managed budget totaling $[Amount] annually.
  • Oversaw talented team of [Number] [Job title]s by actively communicating project information, remedying issues and delivering positive feedback.
  • Managed multiple capital projects simultaneously to increase production and improve quality and product line expansions.
  • Drafted and maintained process and procedure documentation.
  • Streamlined tasks in effort to provide easier and more efficient workflows for peers and colleagues.
  • Inspected all laboratory and manufacturing equipment and immediately sent any non-working devices out for repair.
  • Maintained strict adherence to laboratory guidelines and regulations, verifying safety and protective procedures.
  • Implemented data acquisition techniques, improving resolution of data collected for analysis.
  • Recorded data, analyzed test results and kept meticulous reports, using [Software] and [Software].
  • Developed products to operate medical hardware and software used in completion of diverse experiments.
  • Led and managed production team of [Number] employees and made sure all were following updated safety procedures.
  • Utilized extensive background knowledge and expertise in engineering methodologies to solve design problems according to schedule.
  • Resolved data and recorded discrepancies with actionable corrective solutions.
  • Kept meticulous notes on experiments and converted into data reports for distribution to entire staff.
  • Handled [number] calls per [timeframe] to address customer inquiries and concerns.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Conducted research, gathered information from multiple sources and presented results.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Partnered with technical staff to inspect and maintain [Type] equipment and oversee repairs.
  • Determined accurate angles and depths before drilling or giving instructions.
  • Maintained compliance [Type] requirements, work instructions and program procedures to promote safety.
  • Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
  • Managed initial move and rig-up, rig commissioning and commencement of [Number] rig drilling operations.
  • Led, managed and supervised drilling contractors and service company personnel in daily drilling operations, including well construction and well test operations.
  • Managed project components such as rig operations, providing quotations, equipment management and HSE compliance.
  • Trained [Number] rig crew members on drilling operations, equipment maintenance and safe working practices.
  • Operated [Type] drilling rigs and inspected before and after use to maintain functionality and safety.
  • Monitored, executed and documented drilling operations on conventional jack-up rigs and cyber-rigs
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Worked with [type] customers to understand needs and provide excellent service.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed team communications and information for meetings.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Used [Software] to simulate field operations, proactive identify problems and improve plans to mitigate risks.
  • Coordinated activities of workers engaged in research, planning, and development.
  • Planned installation, maintenance and operation of mining and oil field equipment.
  • Determined level of compliance and technical feasibility of proposed initiatives.
  • Performed [Type] tests, [Type] analyses and [Type] studies.
  • Offered technical guidance on regulatory applications and strategy implementation.
  • Conducted investigations and evaluations into straightforward and advanced oil and gas extraction issues.
  • Assisted with performing environmental and property use plan evaluations for [Type] requirements.
  • Designed and implemented environmental controls on oil and gas operations.
  • Collaborated with [Job title]s to identify and deploy optimal strategies for handling drilling needs.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Led projects and analyzed data to identify opportunities for improvement.
Education
No Degree: Pre-Medicine, Expected in
-
University Of Kansas - Lawrence, KS
GPA:
Status -
  • Member of [Fraternity or Sorority Name]
  • Member of [Honor's Society Name]
  • Graduated with [Number] GPA
  • Minored in [Subject]
  • Dean's List [Semester and Year]
Bachelor of Science: Molecular Engineering, Expected in 05/2005
-
University Of Wyoming - Laramie, WY
GPA:
Status -
  • Graduated cum laude
  • Minored in [Subject]
  • Member of [Honor's Society Name]
  • Member of [Student Organization or Club Name]
  • Received [Scholarship Name]
  • Member of [Fraternity or Sorority Name]
  • Dean's List [Semester and Year]
  • Graduated in Top [Number]% of Class
  • Graduated with [Number] GPA
Bachelor of Science: Microbiology, Expected in 05/2005
-
University Of Wyoming - ,
GPA:
Status -
Certifications
  • [Area of certification] Training - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
,

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Resume Overview

School Attended

  • University Of Kansas
  • University Of Wyoming
  • University Of Wyoming

Job Titles Held:

  • B2B Sales Representative and Account Manager
  • Dual Service Field Engineer (Directional / MWD)
  • Directional Driller
  • Lead MWD/LWD Field Supervisor

Degrees

  • No Degree
  • Bachelor of Science
  • Bachelor of Science

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