LiveCareer-Resume

b2b account manager resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated sales representative with 5 years of experience. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and operations policies. Powerful telephone skills, able to establish immediate trust and confidence; An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Highly Professional and effective closer of inbound and outbound sales. Persistent, patient and sensitive to customers’ needs and apprehensions. Effectively overcome objections to sales in a calming and convincing manner.

Skills
  • Able to deal effectively.
  • Excellent ability to handle multiple tasks.
  • Excellent attention to detail.
  • Good communication and writing skills.
  • Proficient with computer literate such as Salesforce, Phone Burner, Vanilla Soft ,Microsoft Word, Microsoft Excel, Power point and Internet.
  • Ability to work effectively with wide variety of individuals.
  • Areas of Expertise
  • Customer Service
  • Complaint Handling & Resolution
  • Collections
  • Customer Satisfaction Enhancement
  • Front-End Supervision
  • Sales & Margin Improvement
  • Teambuilding & Training
  • Cost-Reduction Strategies
Experience
B2B Account Manager, 12/2020 - 02/2023
Empire Today Vista, CA,
  • B2B Phone Sales
  • Cold calling key executives and decision makers from a list provided to introduce them to Salesroads client's products and services
  • Ensure success through the management of KPI’s and regular performance reviews
  • 100 plus calls per day uncovering and qualifying prospective customer needs staying up to date with clients business and identifying opportunities
  • Researching targeted accounts to generate potential new opportunities
  • Nuture and qualify new leads that turn into quality appointments
  • Ability to create and deliver presentations tailored to the audience needs
  • Develop and manage a healthy pipeline of new prospects
  • Maintain and update CRM daily and manage weekly projections.
Business to Business / Sales Representative, 12/2020 - 12/2021
Adp Columbia, SC,
  • Conducted cold calling and warm calling while promoting company image of professionalism, integrity, and quality
  • Initiated proactive outbound sales calls to obtain new business from prospects
  • Arranged customer visits as required to close orders
  • Recorded gathered information into database while moving prospects along the sales cycle
  • Maintained professionalism and proper etiquette through all forms of communications
  • Leverage prospecting skills and relationships to build partnerships with brands and restaurants interested in Uber Eats
  • Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties
  • Clearly communicate the value of Uber Eats and its newest products and projects
  • Help craft and redesign processes to ensure Uber Eats can move quickly and succeed at large scale
  • Work closely with product teams
  • Helped grow and scale for newly launched cities
  • Cold Calling
  • Business to Business Sales using Salesforce experience
  • Closed 12 plus accounts per month
  • Received cream of the crop award for top sales in November
  • Salesforce used daily to achieve goals
Inside Sales Consultant, 12/2019 - 01/2020
Allconnect, Inc City, STATE,
  • Successfully sell Cable and Satellite TV, Internet, Phone, Home Security, and more from top providers like ADT, AT&T, Charter, Comcast, DirecTV, DISH Network, Time Warner and Verizon
  • Inbound sales calls from customers that are transferred by utility companies across the country
  • As Home Services Consultant I gather information from the customer and recommend various products/services to meet the customer’s home service’s needs
  • Two time “Diamond Club” Award Recipient
  • Consistently being “Top Ten” in sales in the entire country for Allconnect, Inc
  • Utilize consultative selling techniques to present key selling points, features and benefits while remaining focused on the customers' needs and expectations
  • Demonstrate professionalism and commitment to the role through superb attendance, punctuality and strong adherence to our code of conduct
  • Demonstrate persistence, overcome objections and strive to improve your skills and sales performance
  • Effectively communicate and build relationships with customers to provide a world class customer experience
  • Consistently reach monthly, quarterly, and annual sales objectives
  • Effectively execute the entire sales process from opening to close
  • Work onsite in a call center environment
  • Highlights
  • Two time “Diamond Club” Award Recipient (Allconnect, Inc.)
  • Top Ten in sales for the entire country consistently (Allconnect, Inc.)
  • Presidents Club Honoree for outstanding sales job 2005 (Rollins, Inc.)
  • Maintained strong 78% closing ratio, meeting all sales quotas on time
  • A top producer, consistently in the top 10%
  • 3000 to $30,000 a month on average (AdvanceMe Inc.)
  • Commercial and Residential Experience
  • Education and Training
Education and Training
High School Diploma: , Expected in 08/2016
-
Langston Hughes High School - Fairburn, GA
GPA:
Status -

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Resume Overview

School Attended

  • Langston Hughes High School

Job Titles Held:

  • B2B Account Manager
  • Business to Business / Sales Representative
  • Inside Sales Consultant

Degrees

  • High School Diploma

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