Visionary leader with over 25 years of expertise in operations management, organizational management, project management, account management, customer service management, sales and marketing and solution delivery in the banking field. SME (Subject Matter Expert) proficient in team building, staff management, policy and procedure development, problem resolution, and risk management using innovative and effective market solutions. Seasoned in executing in-depth marketing strategies and proactive “outside the box” solutions. Customer focus-driven leader able to successfully orchestrate complex relationships fueling greater partner loyalty utilizing superior management skills.
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