Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Industrious Aviation Ordnanceman proudly offering 4-year background in ammunition and weapons handling and servicing. Adept at inspecting, maintaining and repairing electrical and mechanical systems on aircraft and stowing, loading and assembling aviation ammunition. Energetic and hardworking with first-rate manual dexterity and above average competence with tools, equipment, and machinery.Demonstrative Airman highly committed to observing safety rules and regulations. Effective troubleshooter capable of resolving equipment issues with relative ease. Composed leader with exemplary skills in various computer technologies.Adept at directing purchasing, leading subordinates and coordinating maintenance operations with excellent management and administrative abilities. Successful at locating and allocating resources to resolve issues in an independent manner.Dedicated United States Navy Team Leader extensively trained in weapons, police operations and security desiring challenging position in private security. Accomplishments include being selected to complete numerous high profile personnel details for foreign dignitaries and performing security for the ship.

Multi-talented Telemarketer enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Able to overcome objectives and close sales.

Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player offering a positive and cooperative attitude.Customer service and sales expert able to identify customer need and deliver solutions to problems.Lively and eager Telemarketer with a passion for sales and prospecting. Regularly exceeds sales quotes by establishing a bond between the company and the customer. Great negotiation and customer service skills.Versatile Telemarketer successful at generating leads, gaining new customers and building loyalty from the start.

  • Product understanding
  • Inbound and outbound calls
  • Warm calling
  • Skilled negotiator
  • Performance-driven
  • Script use
  • Computer proficiency
  • Mathematics proficiency
  • Prospecting skills
  • Schedule management
  • Mentoring and development
  • Strategic decision-making
  • Sales expertise
  • Call center experience
  • Safety procedures
  • HAZMAT handling
  • Ammunition assembly
  • Aircraft inspections
  • Task prioritization
  • Basic and precision tools
  • Equipment cleaning
  • Aircraft repair and maintenance
  • Inventory storage and supply
  • Supervising subordinates
  • Emergency response
  • Analytical thinking
  • Trained in emergency response
  • Attentive listening
  • Effective time manager
  • Secret security clearance
  • Strong verbal communicator
  • Small arms weapons specialist
  • Team leadership
  • Exceptionally organized
  • Valid GA driver's license
  • Excellent team-builder
  • Equipment maintenance
  • CPR certified
  • Troubleshooting
  • Coordinating personnel
  • Training
  • Strong attention to detail
  • Security documentation
  • Logistics support
  • Firearms safety training
  • OC (pepper spray) certification
  • Firearms handling
  • Public safety
  • Effective team leader
Aviation Ordnanceman, 11/2015 - Current
Spectrum Billings, MT,
  • Worked effectively with fellow team members in fast-paced and intense environments.
  • Conducted troubleshooting and diagnostic procedures to determine root causes for equipment faults in electrical and mechanical systems.
  • Mentored Aviation Ordnanceman to align performance with core Navy values and encourage career development.
  • Performed, from August 2016 to present, testing on aircraft armament control systems in accordance with maintenance regulations.
  • Verified team conformance to safety regulations when working within hazardous areas.
  • Maintained airborne weapons, aircraft guns, and targets.
  • Stowed, inspected, assembled and loaded aviation ammunition, including 20 mm, 9 mm, and 7.62 mm ammunition.
  • Performed various duties at sea on flight decks and ashore in hangars, including General Quarters and fixing gun jams.
  • Kept electronic and physical records secure, accurate and current.
  • Trained and coached junior personnel in proper tool and safety procedures.
  • Monitored assets including vehicles, weapons, materials and equipment valued over $3 million.
Telemarketer, 10/2014 - 06/2015
Renown Health Sparks, NV,
  • Developed at least 50 new leads each day.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Boosted opportunities by 75% through exceptional sales ability and strong interpersonal skills with persuasive, positive and confident approach.
  • Solicited to sell medical alert buttons to meet needs of elderly and disabled consumers.
  • Contributed to team efforts by successfully accomplishing $350 in daily sales goals.
  • Gave information about available products and services including membership details and purchase advantages.
  • Broke down objections using friendly, persuasive strategies.
  • Achieved high customer satisfaction scores by de-escalating complaints quickly.
  • Responded to questions with knowledgeable responses.
  • Collaborated with management to resolve concerns and problem calls.
  • Resolved customer complaints by escalating calls to the proper department.
  • Made 150 calls per day.
  • Helped new telemarketers learn best practices, communication strategies and performance standards.
  • Performed clerical and administrative duties like taking messages and transferring calls.
  • Handled inbound telephone calls from interested customers.
Sandwich Artist, 08/2015 - 10/2015
Burger King City, STATE,
  • Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Organized food preparation stations and replenished supplies to maximize efficiency.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Answered guest questions, delivering most accurate and updated information available.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Monitored and counted food stock and supplies to reorder on time.
  • Cooked and prepared all food items by chopping, dicing and frying ingredients.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Verified orders and bagged items for easy transport.
  • Executed all daily tasks and assisted other team members when needed.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Cleaned and maintained all food preparation stations.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Informed customers of regular deals or monthly specials, upselling 30% of orders.
Education and Training
High School Diploma: , Expected in 05/2014
Effingham County High School - Springfield, GA
: Aviation Ornanceman, Expected in 06/2016
Center For Naval Aviation Technical Training (CNATT) - Pensacola, FL

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School Attended

  • Effingham County High School
  • Center For Naval Aviation Technical Training (CNATT)

Job Titles Held:

  • Aviation Ordnanceman
  • Telemarketer
  • Sandwich Artist


  • High School Diploma

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