aveda salon owner senior hairstylist resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. I am an innovative professional with 25+ years of customer service experience offering top-quality services to customers. Highly skilled with expertise in understanding clients' requests and knowing what they need before they do. I am self-motivated, dependable, punctual and love a challenge.
Skills
Salon Owner with strong customer service skills. Energetic and resourceful professional with proven salon operations knowledge, product expertise and team leadership abilities. Proficient in promoting a business by applying top-notch sales expertise and customer service strengths.
Experience
Aveda Salon Owner/Senior Hairstylist, 11/2015 to Current Birds Barbershop – Austin, TEXAS,
Source high-quality and trending hair care products for salon
Oversaw daily salon operations and performed general salon tasks.
Promoted services and products.
Built a 6 figure salon from the ground up.
Recruit exceptional professionals to maintain salon standards.
Interacts with hundreds of clients and maintained an excellent relationship and reputation in the community.
Solved daily operating issues
Motivate and coach employees to improve performance.
Keep salon operating profitably according to budgetary guidelines.
Increase business by developing innovative marketing programs.
Network at industry events to promote business.
Ensure facility operates according to all safety and regulator guidelines.
Creatively advertise company with businesses for cross-promotion.
Strengthened tracking of information by creating systems for organizing appointments, records and reports.
Boosted sales by developing marketing promotions to strengthen outreach.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Determined pricing for products or services based on costs and competition.
Kept up-to-date on regulatory changes affecting business operations.
Mentored and trained new hires on sales techniques and customer service procedures.
Hairstylist, 07/2006 to 11/2015 Birds Barbershop – Austin, TEXAS,
Pursued continuing education and training to stay up to date with new trends and techniques.
Sanitized workstations and salon equipment to reduce risk of infection.
Pre-booked future appointments to increase repeat business.
Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
Followed updated techniques to color and treat hair and produce consistent results.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Responded to customer inquiries by phone, email and in person.
Hairstylist, 11/2002 to 05/2006 Taylor Stevens Salon & Spa – City, STATE,
Pursued continuing education and training to stay up to date with new trends and techniques.
Sanitized workstations and salon equipment to reduce risk of infection.
Pre-booked future appointments to increase repeat business.
Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Mentored new staff to enhance personal growth and increase productivity.
Trained or supervised other hairstylists, hairdressers and assistants.
Hairstylist/Salon Manager, 03/1998 to 11/2002 Haircuttery – City, STATE,
Placed inventory orders, monitored shelf stock and tracked expenses.
Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
Scheduled employees and oversaw customer appointment calendar.
Opened and trained employees for new Salon openings
Traveled to multiple salons teaching cutting techniques
Responsible for all customer service needs
Managed day to day operations and meetings with regional leaders
Supervised banking procedures, cash flow and accounting processes.
Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
Trained and mentored team members to achieve optimal performance and meet challenging business targets.
Education and Training
High School Diploma: , Expected in 06/1998 to John Hersey Highschool - Arlington Heights, IL, GPA:
Cosmetology License : Hair, Skin And Nails, Expected in 05/1998 to Arlington Beauty Academy - Arlington Heights, IL, GPA:
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