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Automotive Service Technician Resume Example

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AUTOMOTIVE SERVICE TECHNICIAN
Summary

Expert Technician with 6 years in maintaining and repairing Automotive systems. Confer with customers and fellow technicians to evaluate problems and determine optimal strategies to restore performance. Dependable and efficient in managing every order to complete customer satisfaction.

Restore vehicles to full functionality with skilled assessment, repair and installation techniques. Expert with Geran/Asian vehicles, especially Mercedes and Acura. Good inspection, estimation and relationship-building abilities gained during 6 years of related experience.

Results-focused professional with strength in organization, leadership and work flow. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Motivated to apply education and abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in instructions and leadership with advanced interpersonal abilities.

Skills
  • Parts ordering and replacement
  • Engine installations
  • Hydraulic systems
  • Vehicle maintenance and repair
  • Power tools
  • Diagnostics and troubleshooting
  • Vehicle inspections
Experience
Automotive Service Technician
Littleton, COMercedes-Benz Of Littleton/Jan 2017 to Current
  • Adjusted, repaired or replaced defective automotive parts.
  • Inspected vehicles to assess damage and strategize repair plans.
  • Tested electronic components and computer controls with specialized devices.
  • Calibrated repaired systems to meet performance specifications outlined by manufacturers.
  • Rebuilt components and systems to correct faults and achieve desired performance levels.
  • Optimized functionality of automotive equipment and systems with skilled tuning of settings.
  • Wrote up detailed repair orders outlining all actions and estimated costs.
  • Tested vehicles to assess individual components and systems.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Examined all critical vehicle systems and parts to determine appropriate repairs and costs.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Collaborated with others to discuss new Remove and install opportunities.
  • Handled all delegated tasks, including Managing my team and helping improve shop structure.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Created agendas and communication materials for team meetings.
  • Utilized Mercedes software to compile data gathered from various sources.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Maintained updated software, tools, and work flow knowledge through Tea leader meetings and in field work experience.
  • Attended departmental meetings, providing feedback to enhance future performance.
Automotive Service Technician
Littleton, COGermanJozephCourtesy Acura/Jan 2014 to Dec 2016
  • Adjusted, repaired or replaced defective automotive parts.
  • Inspected vehicles to assess damage and strategize repair plans.
  • Tested electronic components and computer controls with specialized devices.
  • Calibrated repaired systems to meet performance specifications outlined by manufacturers.
  • Rebuilt components and systems to correct faults and achieve desired performance levels.
  • Optimized functionality of automotive equipment and systems with skilled tuning of settings.
  • Wrote up detailed repair orders outlining all actions and estimated costs.
  • Tested vehicles to assess individual components and systems.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Examined all critical vehicle systems and parts to determine appropriate repairs and costs.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
Automotive Service Technician
Denver, COSilver Lining Automotive/Jun 2013 to Dec 2013
  • Inspected vehicles to assess damage and strategize repair plans.
  • Tested electronic components and computer controls with specialized devices.
  • Calibrated repaired systems to meet performance specifications outlined by manufacturers.
  • Adjusted, repaired or replaced defective automotive parts.
  • Optimized functionality of automotive equipment and systems with skilled tuning of settings.
  • Tested vehicles to assess individual components and systems.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Examined all critical vehicle systems and parts to determine appropriate repairs and costs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
Cook
Littleton, COMcKinners Pizza Bar/May 2012 to Mar 2013
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
  • Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
  • Operated all kitchen equipment safely to avoid injuries.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
Education and Training
Associate of Applied Science: Automotive MechanicsArapahoe Community CollegeMay 2016Littleton, CO
High School DiplomaHeritage High SchoolMay 2012Littleton, CO
Activities and Honors
  • Member, Alumni Association. Honor student in High School and Collage.
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Resume Overview

Companies Worked For:

  • Mercedes-Benz Of Littleton
  • GermanJozephCourtesy Acura
  • Silver Lining Automotive
  • McKinners Pizza Bar

School Attended

  • Arapahoe Community College
  • Heritage High School

Job Titles Held:

  • Automotive Service Technician
  • Cook

Degrees

  • Associate of Applied Science : Automotive Mechanics
    High School Diploma

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