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auto parts sales resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Technologically-savvy with proven customer service, time management and multitasking abilities. Attentive to customer needs and ready to break down technical problems to develop effective solutions. Hardworking accustomed to fast-paced call center environments. Quickly and effectively understands, documents and resolves customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in indsustry standards and best practices.

Skills
  • Mechanic Experience
  • Automotive Repair
  • Culinary Experience
  • Oil Change
  • Brake Repair
  • Vehicle Maintenance
  • Alignment
  • Suspension
  • Mechanical Knowledge
  • Tire Service
  • Sales
  • Customer service
  • Customer support
  • Automotive Diagnostics
  • Languages
  • Time Management
  • Customer Service
  • Coordinating Paperwork
  • Performance Evaluations
  • Inventory Auditing
  • Customer Complaint Resolution
  • Customer Relations
  • Relationship Building
  • Product and Service Promotion
  • Invoice Processing
  • Problem-Solving
  • Problem Solving
  • Detail-Oriented
  • Sales Program Coordination
  • Stock Management
  • Decision Making
Experience
Auto Parts Sales, 01/2021 to 06/2021
PactivConyers, GA,
  • Professional automotive parts salesman and customer service specialist
  • Managed recruiting, objectives setting, coaching and performance monitoring of sales team.
  • Conducted complimentary battery checks, and testing and wiper installations.
  • Executed product expertise and department process improvements to meet organizational goals.
  • Analyzed productivity reports, discussing with senior management at sales meetings.
  • Inspired team members to top sales and service performance and engagement, cultivated exceptional passion to meet customer needs and achieved unprecedented staff retention.
  • Launched cutting-edge inventory management system and maintained precise parts tracking.
  • Monitored performance targets and sales metrics of sales team to monitor productivity.
Mechanic, 05/2020 to 10/2020
Whole Foods MarketNiwot, CO,
  • Monitored shop equipment to maintain safe working condition.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Conducted test drives and adjusted controls and systems to verify vehicle serviceability.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Kept detailed records of repairs, labor involved and parts used.
  • Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Connected electrical wiring to control panels and electric motors.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Helped customers achieve even wear on tires with timely rotation and balancing.
  • Oversaw service quality and encouraged team members to deliver high-quality service.
  • Examined critical vehicle systems and parts to determine appropriate repairs and costs.
  • Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Performed computerized alignments of diverse vehicles.
  • Calculated estimated repair costs and provided quotes to secure customer approval.
Cook, 11/2019 to 03/2020
Freddy’s Frozen Custard & SteakburgersCity, STATE,
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
  • Grilled and deep fried various foods from meats to potatoes.
  • Replenished food items from inventory and rotated ingredients.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Prepared garnishes for later use in meal production.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Education and Training
High School Diploma: , Expected in 05/2022 to Forest Hills Central Highschool - Grand Rapids, MI,
GPA:
: Automotive Technology, Expected in to Northern Michigan University - Marquette Michigan,
GPA:
Certifications
  • Student Certified in Engine Repair.
  • Student Certified in Automotive HVAC
  • Act 609 Certified
  • Student Certified in Manual Drivetrains and Transmissions
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Resume Overview

School Attended

  • Forest Hills Central Highschool
  • Northern Michigan University

Job Titles Held:

  • Auto Parts Sales
  • Mechanic
  • Cook

Degrees

  • High School Diploma
  • Some College (No Degree)

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