Service-oriented Claims Adjuster who applies creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement.
Insurance policy coverage knowledge
Louisiana Claims Adjuster License
Personal, casualty and property loss
Automobile claims specialist
Dedicated team player
Excellent communication skills
Go Auto Insurance CompanyAuto Insurance Claims Adjuster | 533 Highlandia Dr. Baton Rouge, LA | September 2013 - Current
Handled all contact with insureds and claimant.
Conducted a proper investigation regarding liability in a timely manor.
Answered questions posed by insured and attorneys.
Evaluated insurance policies and analyzed damages to determine coverage.
Substantiated legitimate claims and denied unjustified claims.
Documented all investigation activity and presented reports to management.
Law Office of Herschal C . Adcock, Jr. Receptionist | 13541 Tiger Bend Rd, Baton Rouge, LA 70817 | August 2012 - May 2013
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Helped distribute employee notices and mail around the office.
Worked as a team with attorneys, administrative assistants and fellow legal assistants.
High School DiplomaMath, Science and Arts AcademyPlaquemine, LA | 2012