Outgoing automotive sales professional dedicated to continuous improvement in the face of evolving markets, vehicles and customer buying preferences. Motivated Automotive Sales Associate driven to exceed standards for quality, service and sales numbers. Demonstrated track record of over 30 years in the field. Successful Finance Manager with 11 years of experience in the Automotive industry. Motivated to provide services and products according to customers' financial requirements while driving revenue. Expert at increasing profits by applying knowledge of banking and financial programs.
Skills
Vehicle inspections
Accurate records and reports
Safe driving operations
Friendly, positive attitude
People skills
Flexible
Multitasking
Reliable and trustworthy
Education and Training
Canby High School Canby, OR, Expected in 06/1985 ā āHigh School Diploma: - GPA:
Experience
Performance Food Group - Auto Finance MGR Indianapolis, IN, 06/2020 - Current
Met with applicants to obtain information for loan applications and answer questions about processes.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Exceeded customer satisfaction by finding creative solutions to problems.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Recognized by management for providing exceptional customer service.
Walt Disney Co. - CDL Class a Driver Birmingham, AL, 03/2020 - 06/2021
Observed all driving regulations and safety procedures, maintaining 100% safe driving record.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Completed logs and reports for every trip detailing fuel delivery times, mileage covered and amount of fuel consumed.
Secured materials and equipment for transport to prevent damage to goods during transit.
Sonic Automotive, Inc. - Finance Manager San Jose, CA, 01/2019 - 01/2020
Developed sales tactics and strategic alliances to grow existing customer base.
Monitored electronic claims submissions and bad debt write-offs.
Achieved increased service contract penetration 40% following implementation of Eco Pro, Tire and wheel packages and other misc. products.
Increased profits by 50% per copy on average through after-market product sales, applying banking knowledge and utilizing credit union programs.
South Sound Truck/ I 5 Auto Group - Car and RV Sales City, STATE, 04/2017 - 04/2019
Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
Offered customers with updated information on latest models, features and accessories by regularly attending sales training.
Rainier Dodge - Auto Sales Consultant City, STATE, 01/2016 - 03/2017
Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
Offered customers with updated information on latest models, features and accessories by regularly attending sales training.
Market Place Auto Inc. - Auto Sales Associate City, STATE, 07/2015 - 01/2016
Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
Provided quotes and financing options to customers by understanding financial status and interest rates.
Explained options and add-ons to increase customer knowledge and enhance profits per sale.
Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
Right Now Roofing - Project Manager and Roofing Sales City, STATE, 01/2010 - 06/2015
Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
Managed estimation processes by preparing specialty subcontractor bid packages, material procurement for project management, contract reviews and action list preparation.
Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
Modified and reconstructed project plans to better align with organizational objectives.
Coordinated material deliveries and equipment maintenance, transportation and disposal manifests for off-site shipments.
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