Tenacious individual seeks a dynamic career in pharmaceutical sales utilizing strong interpersonal skills to establish lucrative accounts and build a loyal client base. Experienced in establishing working partnerships with healthcare professionals
Skills
Proficient in Microsoft Office
Enthusiastic with significant exposure to healthcare and patient-care fields; eager to meet challenges and quickly assimilate product knowledge
Energetic contributor with demonstrable detail orientation and multi-tasking/organizational proficiency
Medical Terminology
Persuasive Communication Skills
Team Building & Leadership
Cold calling skills
Networking skills
Customer rapport
Customer relations
Merchandising expertise
Work History
Audi Brand Specialist ( Sales ), 06/2019 - Current Duke University – Durham, NC,
Consistently met and exceeded sales goals.
Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
Built strong client relationships and provided high value-adding services, resulting in 40% company market share increase.
Handled 40-70 outbound calls per shift, to provide callers with product and service information and generate quotes.
Became a point of contact and trust while building relationships with my clients during and after sale process.
Properly responded to leads walking into dealership, through telephone calls, and through internet inquiries, while scheduling appointments.
Negotiated and closed lease and purchase contracts with clients resulting in sales on new car models.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Pursued resolutions to achieve complete satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Consulted with customers to assess needs, determine budget and describe vehicle options.
Promoted benefits of dealership to potential customers.
Managed pricing negotiations and highly efficient sales processes.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Certified Medical Assistant & Surgical Technician, 10/2015 - 06/2019 Schweiger Dermatology Group LLC – City, STATE,
Dictate office visit between physician and patient, coordinated as well as following up on daily laboratory procedures
Assisting with procedures such as, skin biopsies, skin cancer excision surgeries and MOH’s staged surgical procedures
Maintaining accurate records during each stage of the MOH’s surgical process to include pictures and measurements
Performing local anesthesia prior to surgical procedure
Preparing and administering medications as directed by a physician
Obtained information about clients’ medical history, drug history, complaints and allergies
Submitted prescriptions to pharmacy via phone, fax or web
Completed clinical procedures and gathered patient data for interpretation by physician
Assisted physicians in follow-through of care
Certified Medical Assistant, 05/2013 - 09/2015 Premier Orthopedics & Sports Medicine – City, STATE,
Assisting in Epidural Steroid Injection Suit
Assisting in spine surgeries ( Spinal Fusions and Laminectomies)
Cross training other staff members to maximize a better work environment
Assisting in the Operating Room with spine surgeries
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