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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary



Tenacious individual seeks a dynamic career in pharmaceutical sales utilizing strong interpersonal skills to establish lucrative accounts and build a loyal client base. Experienced in establishing working partnerships with healthcare professionals

Skills
  • Proficient in Microsoft Office
  • Enthusiastic with significant exposure to healthcare and patient-care fields; eager to meet challenges and quickly assimilate product knowledge
  • Energetic contributor with demonstrable detail orientation and multi-tasking/organizational proficiency
  • Medical Terminology
  • Persuasive Communication Skills
  • Team Building & Leadership
  • Cold calling skills
  • Networking skills
  • Customer rapport
  • Customer relations
  • Merchandising expertise
Work History
Audi Brand Specialist ( Sales ), 06/2019 - Current
Duke University Durham, NC,
  • Consistently met and exceeded sales goals.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Built strong client relationships and provided high value-adding services, resulting in 40% company market share increase.
  • Handled 40-70 outbound calls per shift, to provide callers with product and service information and generate quotes.
  • Became a point of contact and trust while building relationships with my clients during and after sale process.
  • Properly responded to leads walking into dealership, through telephone calls, and through internet inquiries, while scheduling appointments.
  • Negotiated and closed lease and purchase contracts with clients resulting in sales on new car models.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Pursued resolutions to achieve complete satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Consulted with customers to assess needs, determine budget and describe vehicle options.
  • Promoted benefits of dealership to potential customers.
  • Managed pricing negotiations and highly efficient sales processes.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Certified Medical Assistant & Surgical Technician, 10/2015 - 06/2019
Schweiger Dermatology Group LLC City, STATE,
  • Dictate office visit between physician and patient, coordinated as well as following up on daily laboratory procedures
  • Assisting with procedures such as, skin biopsies, skin cancer excision surgeries and MOH’s staged surgical procedures
  • Maintaining accurate records during each stage of the MOH’s surgical process to include pictures and measurements
  • Performing local anesthesia prior to surgical procedure
  • Preparing and administering medications as directed by a physician
  • Obtained information about clients’ medical history, drug history, complaints and allergies
  • Submitted prescriptions to pharmacy via phone, fax or web
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Assisted physicians in follow-through of care
Certified Medical Assistant, 05/2013 - 09/2015
Premier Orthopedics & Sports Medicine City, STATE,
  • Assisting in Epidural Steroid Injection Suit
  • Assisting in spine surgeries ( Spinal Fusions and Laminectomies)
  • Cross training other staff members to maximize a better work environment
  • Assisting in the Operating Room with spine surgeries
  • Prescribing Medications, MRIs, CT, X-ray & Physical Therapy Rx’s Staple/Suture Removal and Cast application
  • Pre-Op Education and Post-Op Surgical Care
  • Wound Care and Steri-Strip Application
  • Ordering supplies and stocking rooms on a daily basis
  • Medical Terminology
  • Scheduling Appointments/Surgery
  • Front Desk and Call Center
Manager Of Business Development And Sales, 06/2006 - 05/2013
Sam's Pizza Island City, STATE,
  • Interviewing and hiring potential employees
  • Meeting with sales representatives weekly, discussing goods, pricing and services
  • Contacting distributors for restock of goods and equipment.
  • Updating website & company social networks by keeping them up to date on new and future goods
  • Keeping customers pleased and satisfied by providing friendly, energetic and prompt service
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Coordinated with social media, public relations and other teams to execute product introductions.
Education
Bachelor Of Applied Science: Health Science, Expected in 2019
-
West Chester University Of Pennsylvania - West Chester, PA
GPA:
  • Graduated magna cum laude
Associates Of Applied Science : Medical Assisting, Expected in 2013
-
Delaware County Community College - Media, PA
GPA:

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School Attended

  • West Chester University Of Pennsylvania
  • Delaware County Community College

Job Titles Held:

  • Audi Brand Specialist ( Sales )
  • Certified Medical Assistant & Surgical Technician
  • Certified Medical Assistant
  • Manager Of Business Development And Sales

Degrees

  • Bachelor Of Applied Science
  • Associates Of Applied Science

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