LiveCareer-Resume

attractions cast member resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I have been working retail for a little over 5 years. I am extremely motivated and do my best to go above and beyond expectations. I take pride in what I do and will not settle for anything less than perfect. If and when I do something wrong, I prefer straight forward constructive criticism. Not sugar coated. Nonetheless, customer service is my main priority when working. If a customer/guest leaves without a smile on their face, not only did I let myself down, I let my company down as well. It should be everyone's main focus to make sure every single customer leaves happy and satisfied with their visit.

Attentive Attractions Attendant supervising and monitoring operational procedures to promote safe experiences. Successfully building positive rapport with customers, maintaining professional appearance and upholding strong public image. Motivated attraction host, delivering positive experiences to guests of all ages. Adept at safely managing ride operations. Customer service-driven and considered punctual, reliable employee. Friendly Recreation Attendant with commitment to delivering excellent customer service. Skilled at ride loading and unloading to maintain seamless operations. Offering excellent active listening and safety oversight skills.

My knowledge at Disneyland attractions were the haunted mansion and splash mountain.

Skills
  • Stocking and replenishing
  • Merchandising expertise
  • Cash register operation
  • Merchandising understanding
  • Cash handling
  • Exceptional customer service
  • Upselling
  • Product promotions
  • Client service
  • Communication skills
  • Able to persuade others effectively
  • Problem-solving skills
  • Flexible schedule
  • Point of sale knowledge
  • Sale expertise
  • Cash register operations
  • Multi-tasking strength
  • Shipment processing
  • Excellent people skills
  • Loss prevention
  • Relationship building
  • Adapt to diverse groups
  • Sales training
  • Equipment maintenance
  • Safety procedures
  • Issue resolution
  • Amusement operations
  • Customer service expertise
  • Safety assurance
  • Ride maintenance
  • Active listening
  • Basic Math
Education and Training
South Plantation High School Plantation, FL Expected in High School Diploma : - GPA :
Experience
Dollar Tree - Attractions Cast Member
Memphis, TN, 01/2022 - 11/2022
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Collaborated with peers to deliver consistent service and promote customer retention.
  • Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
  • Communicated with manager to discuss ride maintenance or repair issues.
  • Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
  • Assisted patrons with unloading and loading to remain compliant with safety regulations.
  • Provided physical assistance to visitors getting onto and off of rides.
  • Checked seatbelts of riders to maximize safety and manage risk.
  • Pulled down safety bars and secured riders according to specified attraction details.
National Western Life Insurance Company - Merchandise
Austin, TX, 08/2021 - 01/2022
  • Kept work areas professional, organized and clean.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Greeted store customers, offered assistance and thanked each for patronage.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Displayed appropriate signage for products and sales promotions.
  • Printed labels and tags for for-sale merchandise.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Constructed aisle displays and arranged end caps to promote specific products.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Transported and positioned floor displays with pallet jacks.
  • Put together, corrected and updated product assortment sheets.
  • Authorized invoice payments and merchandise returns.
  • Tracked shipping and documented weekly and monthly fallout.
  • Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
National Western Life Insurance Company - Sales Associate
Austin, TX, 01/2019 - 10/2019
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Answered customer questions regarding merchandise and pricing
  • Fielded questions and solved problems by informing customers of current promotions and store policies
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
  • Provided exceptional services to ensure pleasant shopping experiences and adhere to company protocol
  • Greeted customers entering store and promoted sales or special programs
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays
  • Issued receipts and processed refunds, credits, or exchanges
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Kept on top of changes to store products and promotions to maintain strong sales
  • Assisted customers by answering questions and fulfilling requests
  • Approached browsing customers to initiate conversations to determine buying preferences
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Educated customers on promotions to enhance sales
  • Aided English and Spanish speaking customers, increasing customer loyalty 20%
Spirit Halloween - Sales Associate
City, STATE, 09/2018 - 11/2018
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue
  • Provided excellent customer service to cultivate loyalty and satisfaction
  • Helped customers manage large purchases by collecting items from shelves and storage locations
  • Skilled using cash register including processing sales discounts and refunds
  • Energized and motivated in performing sales floor activities including merchandising and selling
  • Aided Spanish and English speaking customers, increasing customer loyalty 20%
  • Created inviting environment for customers by maintaining store organization and cleanliness
  • Ensured efficient and timely replenishment of sales floor merchandise
  • Trained in loss prevention, visual merchandising and general sales skills
  • Generated brand awareness and positive product impressions to increase sales
  • Assisted customers with locating and choosing merchandise in any store department
  • Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products
Languages
English :
Native/ Bilingual
Negotiated :
Spanish :
Native/ Bilingual
Negotiated :

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Resume Overview

School Attended

  • South Plantation High School

Job Titles Held:

  • Attractions Cast Member
  • Merchandise
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma

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