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attractions cast member resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude; willingness to take on added responsibilities to become a leader and support my fellow cast members while providing great service for our guests as well.

Skills
  • Safety assurance
  • Customer service expertise
  • Issue resolution
  • Policy compliance
  • Working collaboratively
  • Communication
  • People skills
  • Time management
  • Customer assistance
  • Critical Thinking
  • Attention to Detail
  • Problem-Solving
  • Dependable and Responsible
Work History
10/2017 to Current
Attractions Cast Member Twice Daily Donelson, TN,
  • Operated attraction equipment precisely to concur with operational procedures.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Provided physical assistance to visitors getting onto and off of rides.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Assisted patrons with unloading and loading to remain compliant with safety regulations.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
  • Checked seatbelts of all riders to maximize safety and manage risk.
  • Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
  • Pulled down safety bars and secured riders according to specified attraction details.
  • De-boarded passengers for safety to repair attraction equipment for optimal operation.
  • Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
  • Adhered to basic scripts while utilizing strategic improvisation during performances and while interacting with guests.
02/2017 to 10/2017
Food Service Team Member Kennelwood Inc Glen Carbon, IL,
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Washed, peeled, cut and measured recipe ingredients.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Upheld food safety standards at all times.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
09/2015 to 01/2016
Dog Bather Cort Business Services Gahanna, OH,
  • Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Laundered soiled animal bedding immediately to reduce infection using appropriate chemicals.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Washed, groomed and trimmed each animal to enhance coat health.
06/2014 to 08/2014
Retail Stock Clerk Petco City, STATE,
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Replenished inventory with focus on addressing customer needs.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Bent, lifted, opened, and moved stock products weighing up to 50 pounds.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
Education
Expected in to to
High School Diploma:
Chino High School - Chino, CA
GPA:
Expected in 06/2021 to to
Associate in Administration of Justice: Administration of Justice
Mount San Antonio College - Walnut, CA,
GPA:

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Resume Overview

School Attended

  • Chino High School
  • Mount San Antonio College

Job Titles Held:

  • Attractions Cast Member
  • Food Service Team Member
  • Dog Bather
  • Retail Stock Clerk

Degrees

  • High School Diploma
  • Associate in Administration of Justice

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