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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Committed to proper handling of food items and adherence to health and safety guidelines. Excellent balance, stamina and social skills. Desire to take on new position with Starbucks offering opportunity to enhance business operations.

Skills
  • Safety assurance
  • Customer service expertise
  • Issue resolution
  • Policy compliance
  • Working collaboratively
  • Communication
  • People skills
Experience
10/2017 to Current Attractions Cast Member Raley's And Belair | Oakdale, CA,
  • Operated attraction equipment precisely to concur with operational procedures.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Provided physical assistance to visitors getting onto and off of rides.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Assisted patrons with unloading and loading to remain compliant with safety regulations.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
  • Checked seatbelts of all riders to maximize safety and manage risk.
  • Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
  • Pulled down safety bars and secured riders according to specified attraction details.
  • De-boarded passengers for safety to repair attraction equipment for optimal operation.
  • Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
02/2017 to 10/2017 Food Service Team Member Petco | Saint Charles, MO,
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Washed, peeled, cut and measured recipe ingredients.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Upheld food safety standards at all times.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
09/2015 to 01/2016 Dog Bather Cort Business Services | Beverly Hills, CA,
  • Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Laundered soiled animal bedding immediately to reduce infection using appropriate chemicals.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Washed, groomed and trimmed each animal to enhance coat health.
06/2014 to 08/2014 Retail Stock Clerk Petco | City, STATE,
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Replenished inventory with focus on addressing customer needs.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Bent, lifted, opened, and moved stock products weighing up to 50 pounds.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
Education and Training
Expected in 06/2015 High School Diploma | Chino High School, Chino, CA GPA:
Expected in | Administration of Justice Mount San Antonio College, Walnut, CA, GPA:

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Resume Overview

School Attended

  • Chino High School
  • Mount San Antonio College

Job Titles Held:

  • Attractions Cast Member
  • Food Service Team Member
  • Dog Bather
  • Retail Stock Clerk

Degrees

  • High School Diploma
  • Some College (No Degree)

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