Attractions Cast Member Resume Example
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Skills
Admirable Work Ethic
Willingness to Learn
Communication
Optimism
Dedication
Enthusiasm
Organization
Time Management
Education and Training
Expected in 08/2022Bachelor of Science: Hospitality And Recreation MarketingUniversity of Central Florida
08/2021Associate of Science: Hospitality ManagementValencia CollegeCity
08/2021Associate of Arts: HospitalityValencia CollegeCity, State
Languages
English:
Native/ Bilingual
Spanish:
Professional
Certifications
Guest Service Specialist
Valencia College, August 2021
ATTRACTIONS CAST MEMBER
Summary
My Objective is to obtain a position in an organization where I can empower and inspire with my experience and skills and help the organization achieve its goal and objectives.
Experience
Company Name - Attractions Cast MemberCity, State05/2019 - Current
- Provided physical assistance to visitors getting onto and off of rides.
- Checked seatbelts of all riders to maximize safety and manage risk.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Operated attraction equipment precisely to concur with operational procedures.
- Collaborated with peers to deliver consistent service and promote customer retention.
- Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Company Name - Food and Beverage AttendantCity, State01/2019 - 05/2019
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Assembled and served meals according to specific guest requirements.
- Provided exceptional service that reflected restaurant standards and core values.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained dining and food service areas to maximize safety and cleanliness.
- Set tables for upcoming meals by following food service guidelines.
- Collaborated with kitchen team to bus and set tables, prep food and stock salad bar.
- Created food displays according to established standards and replaced dated products with fresh.
- Maintained presence throughout meals to assist guests with additional food and beverage requests as needed.
- Greeted guests with friendliness and professionalism.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
Company Name - After-School Care WorkerCity, State01/2018 - 01/2019
- Maintained organized and clean classroom and play areas.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Incorporated music and art activities to encourage creativity and expression.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Implemented and oversaw activities centered on promoting learning and imaginative play.
Company Name - Lead Sales AssociateCity, State10/2015 - 01/2018
- Processed payments and returned accurately receipts, cash, coin and cards to customers.
- Checked store shelves and restocked products from inventory in back room.
- Greeted patrons warmly at store entrance and offered assistance with finding needed items.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
- Created eye-catching merchandise displays to entice customers into store.
- Monitored performance of sales team and implemented improved methods to close gaps.
- Received shipments, signed off on packages and documented incoming items in computer system.
- Trained and developed new team members to improve product knowledge and selling abilities.
- Researched items at other locations to find products requested by shoppers.
- Cross-trained on different positions to best support team during peak periods.
- Achieved or surpassed company-defined sales quotas for multiple months.
- Assisted with training, development and mentoring of sales employees.
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Resume Overview
School Attended
- University of Central Florida
- Valencia College
Job Titles Held:
- Attractions Cast Member
- Food and Beverage Attendant
- After-School Care Worker
- Lead Sales Associate
Degrees
- Bachelor of Science : Hospitality And Recreation Marketing
Associate of Science : Hospitality Management
Associate of Arts : Hospitality
