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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Executive Summary

Results-focused management professional offering 20+ years progressive leadership experience with international organizations; specializing in recruitment, human resources, hospitality and customer service


Proven ability to independently manage multiple responsibilities, demonstrate discretion, and apply good judgment


Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success

Resourceful, organized and diligent with excellent leadership, relationship-building, written, oral and interpersonal communication skills


Team player driven to cut company costs and boost company revenue through innovative management techniques, who values and protects the corporation's image, its clients' perceptions and customer service

Core Qualifications
  • Cross-functional team management
  • Staff training
  • Supervision and training
  • Sound judgment
  • Calm under pressure
  • Complex problem solving
  • Recruiting and selection techniques
  • Interviewing
  • Practiced in HRIS technologies
  • Talent assessments
  • Motivated
Education
University of California Santa Barbara, Expected in 1996 B.A : Communication - GPA :

Communication studies focused on interpersonal/nonverbal communication and group dynamics

Professional Experience
Keurig Dr Pepper - Attorney Recruiting & Development Manager
Sterling Heights, MI, 2014 - 08/2015
  • Managed all aspects of attorney recruiting including administration of summer associate and 1L scholars program, fall recruitment program, and lateral and judicial clerk recruiting.
  • Administered formal mentoring program for incoming associates.
  • Assisted department Administrator with implementation and oversight of attorney development initiatives and functions as well as daily oversight of department Assistant and Coordinators.
  • Analyzed employment-related data and prepared required reports.
  • Conducted reference and background checks on all job applicants.
  • Communicated the duties, compensation, benefits and working conditions to all potential candidates.
  • Managed all phases of recruitment, including defining hiring management needs and posting available positions.
  • Contacted all job applicants to inform them of their application status.
  • Assisted management with presentations for business reviews and communications meetings.
  • Drafted internal announcements and sent them in a timely manner.
The Pediatric Connection - Senior Coordinator
Wheat Ridge, CO, 10/2005 - 11/2013

Responsible for all activities relating to recruitment and employment lifecycles for the Washington, D.C office. Administered the International Associate Program (IAP) for the firm, world-wide. Assisted Head of Global Office Administration with annual firm-wide planning, budgeting and special projects as needed, coordinated office events and acted as interim office manager in her absence.

  • Recruiting: Administered summer associate program, planned and attended events, maintained event budget, coordinated orientation and mentor program; Managed on-campus recruitment, callback interviews and candidate follow-up; Maintained hiring statistics, analyzed trends and provided recommendations to Hiring Partner; Supported Partners with lateral hiring needs, secured hiring approvals, screened candidates, scheduled interviews and maintained relationships with search firms.
  • New Associates, Training & Development: Prepared for First-Year Fundamentals, coordinated orientation and mentor programs; Implemented junior associate training modules; Managed sponsorships and registered attorneys for external development programs; Tracked D.C. Bar membership process.
  • Attorney Performance Reviews: Managed annual review process, conducted departmental meetings, drafted review summaries, prepared materials for and coordinated performance review meetings.
  • IAP: Supported practice requests, tracked annual business needs, screened candidates, obtained hiring approvals, prepared offers and relevant correspondence, integrated new members of an average class size of 15-20 annually. Recruited for various positions across multiple sites in world-wide.
Signature Bank - Personnel Coordinator
New Rochelle, NY, 05/1999 - 10/2005
  • Supported Director of Administration with HR/office management functions and served as acting office manager in Director's absence.
  • Handled confidential matters and record keeping, conducted new-hire orientations, prepared annual reviews, assigned overflow work and coordinated overtime opportunities.
Shearman & Sterling LLP - Administrative Assistant/Receptionist
City, STATE, 07/1998 - 05/1999
    Facilitated corporate account relationships, scheduled meetings and catering services, managed petty cash, scheduled weekly deliveries.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Planned meetings and prepared conference rooms.
  • Properly routed agreements, contracts and invoices through the signature process.
  • Maintained and reserved the executive conference room calendar.
Club Med - Equestrian Program Manager/G.O.
City, STATE, Mexico 09/1997 - 04/1998
  • Implemented sales, marketing and public relations program for the equestrian program.
  • Supervised four local Spanish-speaking and three internationally contracted employees.
  • Coordinated events, led riding excursions and instructed students.
  • Managed inventory and maintenance of equipment, food and medical supplies for 20 horses.
Club Med - Receptionist/G.O
City, STATE, 02/1997 - 09/1997
  • Customer service representative and core stage performer at a four star resort and country club.
  • Executed check-in procedures and maintained client accounts in multiple languages and currencies.
Baskin Robbins - Manager/Cake Decorator
City, STATE, 08/1993 - 04/1996

(Part-time while attending college)

  • Managed and trained staff for multiple locations.
  • Decorated cakes, stocked display cases and filled custom orders for high volume cake sales business.
  • Opened and closed stores and completed daily financials and bank deposits.
Affiliations

NALP: The National Association for Law Placement

WALRAA: The Washington Area Legal Recruitment Administrators Association

Skills

Budgeting, Customer Service, Hiring, HR, Inventory & Maintenance, Marketing, Hiring Meetings, Mentor Programs, Office Administration, Office Management, Performance Reviews, Public Relations, Record Keeping, Recruiting, Statistics

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Resume Overview

School Attended

  • University of California

Job Titles Held:

  • Attorney Recruiting & Development Manager
  • Senior Coordinator
  • Personnel Coordinator
  • Administrative Assistant/Receptionist
  • Equestrian Program Manager/G.O.
  • Receptionist/G.O
  • Manager/Cake Decorator

Degrees

  • B.A

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