Results oriented professional with extensive project experience from concept to development. 20 years experience in customer service, consumer lending, project management, product development with a track record of driving sales and boosting company morale. Expert ability in streamlining processes, procedures, and operations through careful evaluation, strategic planning and attention to improvement. Proficient at performing in a sales orientated environment with a proven record of improving sales, meeting goals, and generating revenue. Effective in developing, implementing, and managing change initiatives. Inspiring leader and mentor known for recruiting and developing great talents to excel and achieve outstanding business results. Excellent presentation, communication, problem solving and interpersonal skills.
Project leader for Online and Mobile banking core conversion
Development and Management of Training and Professional Education Programs
Development and Management of Mortgage and Lending Programs
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