associate personnel analyst resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Flexible and focused team player with expertise in recruitment and retention, mediation, complex problem resolution. customer relationship management, HR proficiencies, and strategic planning. Considered highly knowledgeable in Labor Relations, Performance Management, Progressive Discipline and all Labor and Employment laws and regulations.

Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Detail-oriented Human Resources Professional known as a determined and diligent individual with demonstrated expertise in updating and developing department policies, evaluation programs and management training.

  • Procedure Compliance
  • Employee Relations
  • Performance Appraisal
  • Industry-Specific HR Regulations
  • Report Preparation
  • Policy Interpretation
  • Equal Employment Opportunity (EEO)
  • Termination Documentation
  • Decision Making
  • Americans with Disabilities Act (ADA)
  • Management Consulting
  • Harassment Investigation
  • Human Resources Management Systems
  • Policy and Procedure Writing
  • Work Complaint Handling
  • Complex Problem Solving
  • Logical and Methodical
  • Sound Judgment
  • Complaint Handling
  • Project Management
  • Customer Relationship Management
  • Training Development and Execution
  • Conflict Resolution
  • Analytical and Critical Thinking
  • Personnel Management
  • Contract Negotiation
  • Business Correspondence Writing
  • Willingness to Learn
  • Adaptable to Changing Conditions
  • Strategic Planning
  • Documentation and Recordkeeping
  • Applicant Qualification
Associate Personnel Analyst, 10/2014 - 04/2019
Ace Hardware Lakewood, CO,
  • Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
  • Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Developed organizational filing systems for correspondence, communications, records and reports.
  • Reduced accidents in workplace by implementing safety policies and procedures.
  • Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
  • Conducted research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.
  • Partnered with management to establish workplace safety curriculum for training and education purposes.
  • Drove departmental efficiency by organizing comprehensive new hire training and orientation.
  • Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
  • Prepared management for duties by establishing and conducting training programs.
  • Provided insight regarding job duties to optimize productivity.
  • Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Managed recurring HR processes.
  • Oversaw staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Diminished obstacles and saved time, spearheading special projects through effective emergency resolution.
  • Reduced process lags by quickly processing personnel actions, awards, flags, legal incidents, sponsorship, evaluations, morale and welfare documentation.
  • Troubleshot identified HR problems and implemented corrective actions to prevent recurrence.
Staff Services Analyst, 05/2013 - 10/2014
California Department Of Pesticide Regulation City, STATE,
  • Wrote correspondence, memoranda and related documents to provide updates to leaders and associate team members.
  • Reviewed documents, logs and other records to compile full picture of available information.
  • Worked with business partners and HR team members to identify and implement enhancements.
  • Supported HR operations with knowledgeable technical troubleshooting and support.
  • Oversaw and maintained HRIS functionality by installing and customizing applications and modules.
  • Kept system in compliance with data security and privacy requirements by monitoring activities and correcting deficiencies.
  • Managed team permissions, access and personalization at user level to control and monitor access.
  • Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
  • Provided insight regarding job duties to optimize productivity.
  • Provided recruiting activity reports to management utilizing industry-specific software and guidelines.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Optimized recruitment efficiency and retained top talent by implementing new recruiting program.
  • Developed processes and metrics that supported achievement of organization's business goals.
  • Established job descriptions, position grades, salaries and benefit programs in accordance with market standards.
  • Reviewed compensation program and developed short- and long-term plans to increase efficiency and employee satisfaction.
General Manager, 08/2009 - 05/2011
Party Jump/All About Fun Inc. City, STATE,
  • Controlled regulatory risks by overseeing corporate compliance visits and adhering to protocol.
  • Tracked monthly sales to generate reports for business development planning.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Trained employees on duties, policies and procedures.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Developed service and sales strategies to improve retention and revenue.
  • Administered employee discipline through verbal and written warnings.
  • Supervised employees through planning, assignments and direction.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Designed sales and service strategies to improve revenue and retention.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Advertised the “re-opening” of All About Fun. With lots of advertising and excellent customer service, I managed to build strong business relationships, leading to contracts with many schools, clubs, and local businesses for years to come.
  • Contacted park districts to have all necessary contracts in place.
Office Technician (Typing), 10/2006 - 04/2007
California Department Of Corrections And Rehabilitation City, STATE,
  • Processed, audited, and maintained all Inmate Health Records, including all highly confidential material.
  • Assisted attorneys by locating and auditing medical records needed for upcoming court cases
  • Prepared all documents needed for administrative and judicial purposes.
  • Delivered all charts for appointments, as well as all special requests.
  • Organized and maintained chart rooms out in the cell blocks.
  • Assisted Receiving & Release (R&R) with the processing of inmates medical records.
  • Any other duties necessary.
Education and Training
: General Education, Expected in
American River College - Sacramento, CA
Status -
: Criminal Justice, Expected in
Sacramento City College - Sacramento, CA
Status -
Bachelor of Science: , Expected in
South University - Savannah, GA
Status -

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Resume Overview

School Attended

  • American River College
  • Sacramento City College
  • South University

Job Titles Held:

  • Associate Personnel Analyst
  • Staff Services Analyst
  • General Manager
  • Office Technician (Typing)


  • Some College (No Degree)
  • Some College (No Degree)
  • Bachelor of Science

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