I am a driven business professional who effectively builds loyalty and long-term relationships with customers while consistently exceeding sales targets. We live in diverse world, and language more often than not, offers a barrier that I can effectively bridge over to reach company goals by being bilingual. Team work, communication and product/service knowledge are my forte. Achieve industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, and communicator.
At Northwestern Mutual, it was our core value to guide our clients in the path towards financial freedom. Relationship building was an essential aspect of the position, along with proper language and product knowledge. We employed life insurance products and investment strategies as tools to produce financial plans for our clients.
As Sales Specialist of the Millworks Department at the Pinellas Park Home Depot, I am in charge of selling windows/doors installations projects and all products and services required to accomplish them. Working for a giant hardware retail store, a frequent flow of customers inquire information regarding their choices on remodeling, building or simply upgrading their current home. As a Specialist, I am required to know all product specifications, building code compliance, measurements, quality and price comparisons. Customer service is at the top of our priorities, and through this ideology, we must deliver clear and hassle free service from start to finish. Most of the projects are for new doors or replacement of worn and torn openings. It is imperative to demonstrate to the customer all aspects of their install before they commit to our services. Thus, I keep close communications between our third party installers and manufacturers to provide all materials needed for the projects, and guarantee our customers that their home improvement needs could be met. As Specialist, I am held to a weekly, monthly, and yearly quota of sales currently exceeding these expectations by 18%. This performance has translated into loyal and frequent come-back customers and contractors that require an experienced and intellectual sales associate to meet their needs.
As Head Diver of this boat and yacht maintenance company, I've been able to oversee and maintain all procedures necessary to deliver quality service to our customers. Services range from on-sight exterior maintenance, to underwater hull cleans ups, running gear maintenance, mechanics and detail. This company goes through seasonal changes in several key aspects such as staff, service demand, and clientele. Thus, a consistent and adamant routine has always been required of me to balance all these aspects of the company, to align with the goal of achieving customer service and satisfaction. In detail, managing divers to perform the services demanded by the clientele includes (1) monitoring all necessary diving equipment's stock, quality, wear and tear to prevent depletion. (2) Overseeing performances by our divers to guarantee a properly done job and offer advise, tips, and recommendations where needed. Last but not least, frequent interactions with the boat and yacht owners themselves, who frequently reside in their vessels, demands an honest, sincere and communicative attitude from me to inform them of the services done. In addition, this personal characteristic is what has driven potential clients to approach us in the docks and request services from us, as we portray a consistent and trustworthy image.
2-15 Life, Health Insurance and Variable Annuity License
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held: