associate clinical project manager resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic, compassionate, detail-oriented, results-driven professional with experience in healthcare, clinical administration, research and patient care. Plan and implement strategies for developing improved health care and project management with effective verbal and written communication, and interpersonal skills, superb understanding of clinical and research processes, data collection and performance metrics.

  • Effective interaction with diverse patient & team population
  • Prioritization & Time Management
  • Data Collection, Entry & Analysis
  • Patient Recruitment, Engagement & Advocacy
  • Client Communication
  • Project Management
  • Clinical Data Management
  • EPIC Systems (Electronic Medical Health Records)
  • Good Clinical Practice (GCP), ICH & Regulatory requirements
  • Human Subjects Protection
  • Medical, human anatomy and physiology terminology
  • Drug development and clinical trial-research processes
  • Microsoft Office (Excel, PPT, Access, Word, Project)
  • Quality & Document Control
  • Process Implementation
  • Clinical Quality Program Standards
  • HIPAA Guidelines
  • 21 CFR Part 11
Work History
08/2021 to Current
Associate Clinical Project Manager Iqvia Holdings Inc Eureka, CA,
  • Collaborates with CPMs to establish project activities, project delivery and accordance with SOPs, policies and practices
  • Works with internal and external teams to evaluate and integrate successful participant acquisition and retention
  • Participates in site selection, study start-up activities, initiation, maintenance and close-out activities
  • Assist in the development and review of ICFs (Informed Consent Forms), protocols and other essential clinical study documents according to study requirements to ensure quality and compliance
  • Ensure timely and effective communication of project issues and/or progress with client and plans for successful resolution
  • Assists CPMs with managing and monitoring study files to ensure within GCP and ICH guidelines
  • Handles shipping and logistics of supplies per clinical study requirements
  • Pulls and scrub raw clinical data survey reports to provide updates for team and/or client on recruitment progress
  • Communicates with facilities, sites and vendor personnel regarding recruitment and retention material and task updates
  • Assists with management of study budgets, allocation, billing and invoice approvals
  • Manages and communicates payment processes for clinical study participants
  • Supports and manages the development of project timelines and tracking to meet project deliverables and goals
09/2020 to 08/2021
Patient Recruitment Planning Specialist ICON Plc City, STATE,
  • Served as the point-person for patient recruitment and engagement for assigned studies
  • Conducted outbound screening and scheduling of participants on the EHR list or site's database on behalf of Principal Investigator for clinical trials targeting specific sites, projects or vendors as directed
  • Provided follow-up communications to scheduled participants, including email confirmation with directions, contact information and required documents, as needed
  • Trained and mentored a team of patient recruiters, globally across the United States and United Kingdom to motivate and meet production and team goals
  • Assisted with implementation and delivery of patient recruitment and retention plan
  • Entered clinical data of patient information into Clinical Trial Management System and monitored recruitment progress of assigned clinical trials
  • Collaborated with the Communications and Marketing team and Site Managers during the development of our recruitment strategy
  • Supported staff on site and globally to deliver a meaningful and service-oriented experience in every patient contact
  • Followed SOPs, training processes and HIPAA regulations for EHR patient interactions using IRB-approved content
  • Assisted with the development of marketing campaigns and ad proposals for social media, direct mail and online sites
  • Attended sponsor ICF, project and vendor calls with team, as needed
  • Reviewed clinical data to propose recruitment recommendations or adjustment to tactics
  • Reported on key performance metrics on start-up, maintenance and close-out of clinical research studies
Expected in 05/2020
Master Of Public Health: Minor: Nutrition
Liberty University - Lynchburg, VA,
  • Coursework in Biostatistics, Epidemiology, Environmental Health, Prevention & Control of Infectious Diseases, Research Methods in Public Health, Public Health Administration, Principles of Nutrition, Food-borne Illness Prevention, Nutrition and Chronic Disease, Diabetes, Obesity and Eating Disorders, and Performance Nutrition for the Physically Active
Expected in 05/2018
Bachelor of Science: Public Health Education
The University of North Carolina At Greensboro - Greensboro, NC
  • Coursework in Public Health Diseases, Epidemiology, Public Health Data Analysis, Community Health Interventions I & II, Program Planning and Evaluation, Public Health & Healthcare Systems in the U.S., and Community Observation and Assessment
Expected in 05/2015
Associate: Arts - Transfer
Sandhills Community College - Pinehurst, NC

Coursework in Biology, Chemistry, Anatomy & Physiology, Psychology, Sociology, and Communication


The Society of Clinical Research Associates (SOCRA)

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Resume Overview

School Attended

  • Liberty University
  • The University of North Carolina At Greensboro
  • Sandhills Community College

Job Titles Held:

  • Associate Clinical Project Manager
  • Patient Recruitment Planning Specialist


  • Master Of Public Health
  • Bachelor of Science
  • Associate

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