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Assoc. Vice President for Student Financial Serv. Resume Example

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ASSOC. VICE PRESIDENT FOR STUDENT FINANCIAL SERV.
Summary

Seasoned Associate Vice President of Student Financial Services with exemplary skills in higher education and financial aid administration. Energetic professional with engaging personality and service-driven background. Higher education administrator with almost 30 years of experience of administration in a four-year academic setting.

Skills
  • Market trends and analysis
  • Performance monitoring and evaluation
  • Proposals and presentations
  • Rules and regulations
  • Budget oversight
  • Risk management
  • Staff development
  • Training and mentoring
  • Public speaking
  • Workshop and conference presentations
Experience
Company Name | City, StateAssoc. Vice President for Student Financial Serv. 01/2021 - Current
  • Help to develop student financial services policy, procedures, and strategy within a student-centered service delivery model.
  • Administer all Federal Title IV student assistance programs in compliance with current federal regulations. Administer all state of South Carolina assistance programs in accordance with the regulations governing those programs. Process scholarships from outside sources and assist with administering Converse College endowed scholarships according to institutional policies and donor preferences. Update information on programs for the State Approving Agency for Veterans Affairs.
  • Oversee all student billing functions including billing, student collections, customer service, system administration, cash receipts, adjusting student accounts and human resource management. Ensure timely billing, receipt posting and refund processing according to Title IV guidelines.
  • Monitor outstanding balances and work with the Student Billing Coordinator to endure accuracy of student account balances, send out reminders for unpaid amounts and work to collect on past due balances (including working with a third party collection service provider).
  • Advise senior administrators in formulating, interpreting, and implementing financial policies and strategies to ensure access, affordability, and student success and has the ultimate responsibility for accurate, efficient, and timely delivery of annual financial aid and student billing services to all traditional undergraduate, Converse II and graduate students while ensuring compliance with federal and state regulations as well as institutional policies.
  • Develop packaging strategies to optimize enrollment while controlling the institutional discount according to approved institutional guidelines.
  • Supervise the staff of the Financial Planning and Student Billing Office, both full-time professionals and support staff.
Company Name | City, StateDirector of Financial Planning11/2015 - 12/2020
  • Reporting to the Vice President for Finance and Administration coordinate and oversee the administration of all federal, state and institutional financial aid programs.
  • Ensure compliance with all regulations, policies and procedures.
  • Manage the financial planning staff and all personnel issues related to the Financial Planning Office.
  • Prepare all federal, state and institutional reports as it relates to financial aid administration in cooperation with the Director of Institutional Research.
  • Provide leadership in technology and systems in a PowerFAIDS/Jenzabar environment; oversee areas such as default management, loan and document tracking, data entry, grants, scholarships and file maintenance; maintain compliance with financial aid regulations; establish long and short term goals for the office to enhance and further the missions of the College; provide leadership to the financial aid program in managing and awarding of all internal and external funds and assisting students in all programs with regard to costs, financial aid and money management; serve as liaison between the institution and the agencies overseeing aid programs and keep the institution up to date on regulatory changes; and ensure delivery of services in a manner that cultivates confidence, understanding, and enthusiasm for all matters related to financial aid; utilization of technology as a major support tool for service delivery.
  • Performs other related duties as assigned.
Company Name | City, StateDirector of Financial Aid01/1994 - 10/2015
  • Under the Division of Administrative Affairs, coordinate and oversee the administration of all federal, state and institutional financial aid programs.
  • Ensure compliance with all regulations, policies and procedures.
  • Manage the financial aid staff and all personnel issues related to the Office of Student Financial Aid.
  • Prepare all federal, state and institutional reports as it relates to financial aid administration.
  • Provide leadership in technology and systems in a PeopleSoft environment; oversee areas such as default management, loan and document tracking, data entry, grants, scholarships and file maintenance; maintain compliance with financial aid regulations; establish long and short term goals for the office to enhance and further the missions of the university; provide leadership to the financial aid program in managing and awarding of all internal and external funds and assisting students in all programs with regard to costs, financial aid and money management: serve as liaison between the institution and the agencies overseeing aid programs and keep the institution up to date on regulatory changes; and ensure delivery of services in a manner that cultivates confidence, understanding, and enthusiasm for all matters related to financial aid; utilization of technology as a major support tool for service delivery.
  • Performs other related duties as assigned.
Education and Training
Converse College | City, StateCandidate for EdD in LeadershipExpected in 2022
American Public University | City, StateMaster of Business Administration2013
Salisbury State University | City, StateBachelor of Science in Business Administration, Management1989
Activities and Honors
  • National Association of Student Financial Aid Administrators (NASFAA) NASFAA Credential Holder in the areas of:
  • Administrative Capability
  • Application Process
  • Cost of Attendance
  • Federal Pell Grants & Iraq/Afghanistan Service Grants
  • Professional Judgment, Return of Title IV Funds
  • Satisfactory Academic Progress
  • Student Eligibility
  • Southern Association of Student Financial Aid Administrators (SASFAA)
  • Annual ConferenceCommittee, 2017-2018
  • Site Selection Committee, 2018-2019
  • Sponsorship Committee, 2019-2020
  • Social Media Policy Taskforce, 2019-2020
  • South Carolina Association of Student Financial Aid Administrators (SCASFAA)
  • Annual Conference Committee, 2018-2019, 2019-2020
  • Chair, Site Selection Committee, 2018-2019
  • Chair, Sponsorship Committee, 2019-2020
  • SCASFAA Emerging Leader Award, 2018-2019
  • Honor Societies
  • Delta Mu Delta International Honor Society for Business Administration
  • Golden Key International Honor Society
  • COMMUNITY ACTIVITIES
  • Spartanburg County Foundation, Grassroots Leadership Develop Institute, Class of 2018
  • Hearing Officer, Spartanburg Housing Authority
  • Faculty Member, School of Discipleship, Free Chapel Spartanburg
  • Cub Master, Pack #288, Princess Anne, MD, 2009 - 2015
National Association of Student Financial Aid Administrators Professional Certifications
  • Administrative Capability
  • Application Process
  • Cost of Attendance
  • Federal Pell Grants & Afghanistan Service Grants
  • Professional Judgment
  • Return of Title IV Funds
  • Satisfactory Academic Progress
  • Student Eligibility
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Resume Overview

School Attended

  • Converse College
  • American Public University
  • Salisbury State University

Job Titles Held:

  • Assoc. Vice President for Student Financial Serv.
  • Director of Financial Planning
  • Director of Financial Aid

Degrees

  • Candidate for EdD in Leadership
    Master of Business Administration
    Bachelor of Science in Business Administration, Management

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