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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Florida. Healthcare Administrator with proven ability to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Assisted Living Administrator with over 20 years of successful experience in Assisted Living and Nursing. Recognized consistently for performance excellence and contributions to success in Senior Living industry. Strengths in Assisted Living Administrator and Nursing backed by training in Senior Living.

Skills

LPN Nursing

  • Wellness services
  • Seasoned in medical clinical procedures
  • Team Building
  • Staff Management
  • Hiring and recruitment
  • Multidisciplinary team collaboration
  • Training and mentoring
  • Relationship building and retention
  • Occupancy strategies
Work History
Assisted Living Administrator, 12/2018 to Current
Bridge Senior LivingMount Pleasant, SC,

* Oversees daily operation of the facility

*Maintain and safeguard resident's Health & Wellbeing

*Maintains the budget for the facility

*Oversees each department within the Assisted Living Facility

*Directs the planning, implementation and evaluation of the 24-hour 7-day assisted living facilities

*Maintains Staff scheduling

*Oversees all of the nursing department

*Maintains the hiring, training and retaining a team of dedicated employees

*Oversight of all marketing and sales activities

* Self-confident, engaging with warmth and passion to motivate and engage positive approaches to individuals and in group settings

* Ability to handle goals with an urgency to an everchanging environment while delegating tasks as needed

* Participated in internal and external marketing for Assisted Livng/Memory Care

*Adheres to company policies/procedures

*Evaluate and revise Health Services policies & procedures

*Prepared departmental education/in-service training provided to team members

*Coordinate and manage preparation for all associated State required surveys for Health Services

*Represents the organization through professional demeanor

*Maintained the role of a deficiency free State Survey with the Agency for Healthcare Administration

Assisted Living Administrator, 08/2005 to 11/2016
Bridge Senior LivingOrlando, FL,

* Responsible for the Health & Wellbeing of each resident in the Assisted Living

*Oversees the daily operations of the facility

*Direct the planning, implementation and the evaluation of the day to day operations of the facility

*Maintained staff scheduling

*Oversees all of the nursing departments along with the other departments under the assisted living umbrella

*Oversaw all financial transactions and management functions of an operating budget

*Completed AHCA required reports when required by the Florida Statutory requirements

*Direct day-to-day administrative and operational functions for 100-bed facility, providing guidance and leadership to over 80 employees across more than 5 departments

*Evaluate and revise Health Services policies/procedures

* Prepared departmental education/in-service training for employees

*Participated in internal and external marketing for the assisted living

*Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents

*Successfully negotiated client contracts renewals to create increased revenue

* Organized and facilitated department head meetings weekly, discussing current census, admissions and discharges

*Developed policies and procedures for effective pharmacy management

* Motivated and supervised 40 Certified Nursing Assistants and 7 Nurses in delivering quality patient care

*Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff

* Communicated with patients, ensuring that medical information was kept private

* Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with state regulations

*Crated customized care plans, working with Physicians, and families to assess and meet individual needs

*Generated and reviewed incident reports, including employee write-ups with corrective action plans to mitigate ongoing and potential situations

*

Owner/Operator of an Assisted Living, 07/2001 to 08/2004
Pinewood GardensCity, STATE,

Owner/Operator of Pinewood Gardens

Education
Associate of Science: LPN Nursing, Expected in 01/1983
Suncoast Technical College - Sarasota, FL
GPA:
High School Diploma: , Expected in 05/1978
Buckhannon Upshur High School - Buckhannon, WV,
GPA:
Certifications
  • Licensed LPN
  • Assisted Living Administrator

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Resume Overview

School Attended

  • Suncoast Technical College
  • Buckhannon Upshur High School

Job Titles Held:

  • Assisted Living Administrator
  • Assisted Living Administrator
  • Owner/Operator of an Assisted Living

Degrees

  • Associate of Science
  • High School Diploma

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