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assistant warehouse manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

21 years of professional experience in the warehouse and sales industry. Quick learner with a strong work ethic, bringing a wide range of knowledge and professional experiences. Emphasizing on relationship building has allowed me to excel in a fast pace industry while adapting to various work environments.

Skills
  • Quality assurance
  • Area management
  • Budget controls
  • Obtaining medical histories
  • Troubleshooting and diagnostics
  • Tutoring and coaching
  • Product presentations
  • Continuous improvements
  • Upselling and cross-selling
  • Employee orientation
  • Process analysis
  • Quick learner
  • Shelving
  • Advisory
  • Statutory accounts preparation
  • Merchandising
  • Problem resolution
  • Budget coordination
  • Product inspections
Experience
Assistant Warehouse Manager, 06/1999 to 09/2003
Quality Custom DistributionIndustry, CA,
  • Negotiated with 15 freight companies, which resulted in new contracts that reduced overall shipping costs annually.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Trained staff on material handling processes to reduce shipping times.
  • Monitored freight budgets.
  • Employed first-in first-out protocols to reduce waste.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
  • Oversaw more than $1,500,000 in inventory and supervised 18 employees for a Bicycle Wholesale company.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Oversaw shipping and receiving activities, accomplishing customer pick rate of by monitoring zone separation.
  • Managed day-to-day shipping and receiving, typically overseeing more than 400 packages in a 12-hour period.
  • Considered specific product requirements and accessibility when managing and organizing storage areas.
  • Improved efficiency through supervision of up to 18 staff working in warehouse.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Adhered to company audit rules during inventory counts with 96% accuracy.
  • Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review.
  • Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Monitored multiple databases to keep track of all company inventory.
Warehouse Employee, 09/2003 to 03/2006
BrenntagLiverpool, NY,
  • Inventoried items with daily cycle counts and monthly audits, investigating discrepancies to keep data accurate.
  • Loaded perishable and non-perishable items into trucks according to planned delivery schedules.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Affixed accurate labels to customer packages to prevent unnecessary delays.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Methodically picked, packed and labeled merchandise to prepare for shipment.
  • Accurately recorded inventory levels to support completion of order requests and audits.
  • Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Counted and stocked merchandise as specified by inventory control log.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Completed all tally sheets, slot changes, shuttle transfers and other paperwork in timely manner.
Sales Representative/Sales Account Manager, 03/2006 to 12/2019
J&B ImportersCity, STATE,
  • Established and serviced 86 accounts in assigned territory.
  • Actualized strategies to continuously improve customer service, company or brand visibility and made it easier to sell the bicycle parts provided.
  • Created and implemented store displays, promoting sales and growth.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Introduced customers to new offerings and updated accounts.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
  • Achieved sales goals, increasing revenue by 10 to 20% for top accounts in each year and expanding personal sales portfolio by 16 new accounts.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
  • Met with current customers on frequent basis to check on satisfaction and propose new offerings.
  • Consulted with customers on functional and stylistic benefits of bicycle repair and shelf stock products to deliver top-notch service.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieve customer objectives.
  • Recommended accessories and delivered details regarding latest promotions to increase sales.
  • Automated contact management systems to achieve 100% client organization with goal alignment.
Education and Training
High School Diploma: , Expected in 06/1995 to Lakes High School - Lakewood, WA
GPA:
Accomplishments
  • Business Development - Initiated two key partnerships which resulted in increased revenue growth.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Marketing - Implemented marketing strategies which resulted in increased growth of customer base.
  • Competitive Analysis - Performed competitive analysis to make recommendations for future company growth.
  • Process Improvement - Created new departmental procedures manual.Assessed organizational training needs.

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Resume Overview

School Attended

  • Lakes High School

Job Titles Held:

  • Assistant Warehouse Manager
  • Warehouse Employee
  • Sales Representative/Sales Account Manager

Degrees

  • High School Diploma

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