Energetic and high-performing Sales Executive offering outstanding presentation, communication and cross-cultural team management skills.
A versatile and results-oriented leader who has achieved professional success in the following key areas: Strategic management, wealth strategy, business development, client retention, business-to-business marketing and sales management.
Community relations: public outreach, public speaking. Extensive not-for-profit leadership; finance, marketing, strategic planning, development and fund-raising.
Government relations: federal, state and local levels; lobbying, grant sourcing. Track record as a leader of positive change: turn around under-performing enterprises, re-invigorate established enterprises; includes for-profit and not-for-profit.
Twenty-year previous background in international traveling musical theatre as performer and tour/company manager.
American Council of Education, Norwich, CT Lauren Kolb, page 3 NOT-FOR-PROFIT HIGHLIGHTS Board of Directors: Canandaigua Chamber of Commerce, Canandaigua, NY Chair: Executive Compensation Committee Spearheaded development of Executive Performance Appraisal & Improvement Process.
Executive Committee Member Co-management of organization's $1 million budget.
Ambassador Committee Member As a result of refining the Ambassador program, the CCOC has one of the highest market penetrations in the state.
Board of Directors (past): Bristol Valley Theatre, Naples, NY Played lead role in bringing financial relief, media coverage and community support for community theatre venue.
Personally researched and obtained capital improvement grant for $280,000 to be used for the rehabilitation of an aging community theatre venue.
Met with New York State and Federal Senators and Congressional Representatives.
Venue currently operating in the black.
Brought a new cohesiveness and direction to the board of directors.
Board of Directors: Rochester City Ballet, Rochester, NY Motown (fundraising event) committee.
Regional Co-chair, Annual Campaign: United Way of Ontario County Corporate campaign fund-raisers.
Board of Directors: Serenity House (Comfort Care Facility), Victor, NY Planning, fund-raising, development, public relations.
02/2006 to CurrentCanandaigua National Bank & Trust CNBCanandaigua, NY
Assistant Vice President, Sales Manager01/2009 to CurrentLauren Kolb
Have driven significant increases in deposit and loan portfolio, 4 consecutive years, in market traditionally considered by corporate office as a "retention" versus "growth" market.
Based on well-researched and planned marketing strategy, have delivered growth metrics consistently placing branch in Top 3, out of 23 branches, in growth, achieving this in a saturated marketplace, with eight competing banks.
Branch deposit base grew 12.9% over last 4 quarters (in an already-established market), ranking in top 3 of 23 for growth.
Parlayed existing managed relationship with Finger Lakes Community College (FLCC) to bring in $6 million FLCC Foundation account.
Have generated a minimum of 6% annually in deposit growth, 2009 to present.
Branch has largest deposit base, $210 million, and largest loan portfolio, $40 million, of CNB's 23 branches.
Initiated and continue to build relationships with existing clients.
Researched regional market demographics and cultivated appropriate brand.
Became professionally entrenched in community; currently represent bank to several NFP organizations and numerous businesses.
Utilized contact management system to retain, show client appreciation, expand existing accounts, and cultivate new business opportunities.
Brought in new consumer and business clients, and expanded the engagement of existing patrons.
Began at CNB at entry-level and advanced through multiple levels of responsibility based on professional performance; advanced to AVP at accelerated rate.
Oversee development and performance of a sales team comprised of four financial services representatives, a service operations manager, and 12 support staff Earned CNB's highest 2012 performance rating for AVP.
Director of Wow04/2003 to 02/2006Steamboat Landing Restaurant & Banquet FacilityCanandaigua, NY
Conducted needs analysis and market assessment, implemented strategic re-branding, operating and marketing plan.
Culminated in grand reopening and generated the three biggest attendance and revenue years in the history of the business.
Created a better environment for both staff and patrons.
Implemented new customer-friendly front-end POS and seating process.
Put in place training program to ensure high level and consistency in customer service.
Implemented company's first e-marketing program, with measurable success.
Significantly increased staff retention while reducing staffing-related costs to 37%.
Increased daily customer volume and retention, with special events consistently sold out.
Nederlander Theatre Company, USO Tour, and others, Europe, Asia, USA - 20 years.
Traveled full-time throughout Europe, Asia and USA, performing for film, television and theatre.
Included the full gamut of acting troupes, hosting organizations, and a wide range of venues - from cabarets to amphitheaters.
Performed as dancer, actor and singer; including as headliner, while often managing dual role as tour/company manager, dance captain, and/or liaison with site hosts.
Interfaced with unions and stage managers; i.e., responsible for production and operations.
Master'sCompleted a Strategic Audit of a Public Company
Bachelor of Science: Organizational Management Marketing, Finance, Business Communication2010Roberts Wesleyan CollegeRochester, NYGPA: GPA: 4.0Organizational Management GPA: 4.0 Marketing, Finance, Business Communication
Ongoing liaison with federal, state and local government officials in several capacities: Established and continue to maintain relationships with the Monroe County Executive and state legislatures in our region. Obtained large grant for Bristol Valley Theatre (see below); lobbied state and federal representatives in an election year, requiring renewed lobbying under new incumbents. As wife of New York State Assembly Minority Leader Brian Kolb, regularly accompany him to public affairs; often appear at events in his place and speak on his behalf; have also assisted him in fund-raising.
As USO Tour member, performed for all US Military Bases in Europe.
*Member of Actors Equity Association (AEA).
*Included multiple years/tours with the Nederlander Theatre Company.
*Studied Musical Theatre in New York, Los Angeles and Las Vegas.
GOVERNMENT RELATIONS Ongoing liaison with federal, state and local government officials in several capacities: Established and continue to maintain relationships with the Monroe County Executive and state legislatures in our region. Obtained large grant for Bristol Valley Theatre (see below); lobbied state and federal representatives in an election year, requiring renewed lobbying under new incumbents. As wife of New York State Assembly Minority Leader Brian Kolb, regularly accompany him to public affairs; often appear at events in his place and speak on his behalf; have also assisted him in fund-raising.