assistant vice president of clinical quality resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Compassionate Regional Nurse Consultant offering years of experience delivering clinical care in Skilled Nursing environments. Building and leading clinical teams to deliver exceptional patient care and achieve desired results. Demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in quality assessment audit and reviews. I enjoy working with multidisciplinary teams to optimize patient care and facility processes for quality outcomes.

  • Policy Compliance
  • Decision Making
  • Cost Reduction
  • Customer Service Management
  • Policy Development and Enforcement
  • Goal Setting
  • Records Organization and Management
  • Process Improvements
  • Recruitment and Hiring
  • Focus and Follow-Through
  • Staff Development
  • Quality Assurance
  • Originality and Creativity
  • Performance Evaluation and Monitoring
  • Management Team Building
  • Staff Scheduling
  • Team Leadership
  • Department Oversight
  • Assignment Delegation
  • Program Optimization
  • Problem Anticipation and Resolution
  • Training Management
Assistant Vice President of Clinical Quality, 02/2021 to Current
Ringgold Nursing And Rehabilitation Center, LlcRinggold, LA,
  • Develop and mentor Directors of Nursing and their teams to facilitate professional growth and development in skilled nursing facilities.
  • Implement and evaluate standards of nursing practice to ensure facilities have efficient processes to be in or maintain compliance with state and federal guidelines.
  • Consistent collaboration with skilled nursing facility teams and providers to drive optimal patient care.
  • Provide guidance and support to the Clinical staff, department heads, providers and ancillary partners in areas such as infection control and prevention, clinical best practice and customer service.
  • Assist in developing departmental policies, procedures or patient care standards through evidence-based practice while maintaining compliance with skilled nursing regulations.
  • Educate nursing department on clinical best practice, CDC guidelines, state and federal regulations to bolster knowledge and ensure successful surveys and quality measures.
  • Developed effective tools and approaches to assist with clinical processes to track, record and direct directors of nursing and their teams to maintain compliance and quality standards of care.
  • Evaluated quality and effectiveness of nursing practice or organizational systems through chart audits, system reviews and physical plant inspection.
  • Assisted in the patient plan of care by evaluating and modifying treatment plans by observing and interviewing patients, analyzing patient records and communicating with providers.
  • Attend and participate in corporate meetings and trainings
  • Assisted or spearheaded new ancillary partner training such as labs, wound care providers etc.
  • Continued education, support and communication with skilled nursing teams
Director Of Nursing, 06/2017 to 02/2021
Oak Street HealthTulsa, OK,
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Conducted recruitment and retention activities to develop highly skilled nursing team.
  • Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Monitored development, implementation and updates of individualized care plans.
  • Budgeted, managed and scheduled staff of nurses and certified nursing assistants while fostering supportive, calm environment for staff and patients.
  • Implemented and directed clinical services and operations to deliver competent, quality care.
  • Consistently maintained 5 star quality measures
  • Evaluated staff performance and prepared accurate reports detailing findings.
  • Developed and maintained staffing schedule in accordance with budget and accreditation standards for nursing coverage.
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Reviewed clinical documentation daily to ensure all standards of practice were met, immediately noting and properly handling discrepancies.
  • Provided consistent education, feedback and open communication with nursing staff to ensure standard of practice and quality care was being upheld.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Worked closely with ancillary partners to ensure good communication and relationships to further quality service to staff and patients.
  • Participated in quality assurance program to assist in optimizing patient outcomes with cost-effective care. As a liaison between the patient, provider and payer.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Maintained communication and transparency with referral sources, partners, providers, patients and families.
  • Planned and implemented education for our nursing staff and interdisciplinary team.
  • Organized and implemented systems for quality of care through chart reviews and audits of all nursing processes to maintain complete and accurate documentation.
  • Communicated care concerns with providers daily to ensure appropriate and timely treatment, orders and documentation were provided.
  • Maintained clinical systems and processes to maintain compliance for Stonehenge standard of care, state and federal regulations.
  • Recruited, hired and trained new nurses and certified nursing assistants.
  • Maintained awareness of government regulations, health insurance changes and financial budgets and obligations.
Registered Nurse Supervisor, 04/2010 to 06/2017
Avalon Health Care GroupCity, STATE,
  • While employed at Avalon Health Care I served as a floor RN, Staff Development Coordinator, RN supervisor and Assistant Director of Nursing. Below are some of the responsibilities assigned to me in the various roles in the duration of my employment.
  • Oversaw multi-unit operations and addressed operational, staffing and care issues with immediate or long-term impacts.
  • Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
  • Partnered with organizational and unit leaders to devise QA/QI initiatives, continuously improving delivery of care, patient outcomes and overall services.
  • Coordinated and led in-services to facilitate nursing development and growth.
  • Monitored infection control and critical incidents and made changes and improvements to processes where necessary.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Monitored and managed various treatment and care interventions.
  • Advocated for patients by supporting and respecting basic rights, values and beliefs.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Trained and mentored new RNs on best practices, facility policies and standards of care.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Provided patient and family health education focusing on self-management, prevention and wellness.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Collaborated with doctors to plan treatment
  • Supervised RNs, Certified Nursing assistants by providing new hire training and orientation.
  • Planned and organized monthly in-service education.
  • Tracked and maintained employee education
Education and Training
Associate of Science: Nursing, Expected in 02/2010 to Stevens Henegar College - Ogden Utah,

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Resume Overview

School Attended

  • Stevens Henegar College

Job Titles Held:

  • Assistant Vice President of Clinical Quality
  • Director Of Nursing
  • Registered Nurse Supervisor


  • Associate of Science

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