assistant vice president for student housing and residence life resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Executive Profile
A seasoned housing professional with over 30 years of experience in a broad range of managerial roles combining extensive computer, budget, business, strategic planning and counseling skills supporting successful working relationships with students, parents, faculty, staff, corporations, conference planners and realtors.
Skill Highlights
Budget Management
Strategic Planning
Project Management
Staff Selection, Training and Supervision
Emergency Response
Web Design
Room Assignments
Off Campus Housing
Disciplinary Adjudication
Facilities Management
Student Activities, Orientation and Programming.
Core Accomplishments
Oversaw construction and design of 6 new residence halls.
Managed and balanced a $35,000,000 budget.
Created summer housing program generating over $4,000,000.
Created special interest housing communities that connected residential students to the university and each other.
Managed flexible space management system securing needed beds or leasing bed surplus.
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Professional Experience
05/2005 to 05/2016Assistant Vice President for Student Housing and Residence LifeClarke University | Dubuque, IA,
Directed all aspects of room assignments, contracting and billing for 2,000 bed undergraduate housing system spanning 5 diverse residence halls and several off campus leased properties generating $35 million annually.
Designed and implemented The New School's Special Interest Housing program.
Coordinated the undergraduate housing lottery registration and room selection system and managed all communications related to same for all returning students and students abroad.
Designed and managed The New School's student housing web site creating on line applications, staff reporting, and a 24/7 e-commerce capability within 2 years of implementation.
Management and oversight of $35,000,000 revenue stream and coordination of all operations and expenditures for maintaining high quality standards for students.
Created new positions within department to better serve needs of students throughout campus.
Member of student support and crisis management and 24/7 on call emergency response team.
Developed strong relationships with peer institutions in NYC and established a system for leasing beds during times of surplus and increased demand.
Administered the Residence Life Program hiring, training, and supervising one Director, 2 Assistant Directors, 4 Head Residents, 47 RA staff and 5 RD staff.
Coordinated TNS ACUHO-I summer internship program bringing interns from around the country to work in a variety of roles.
Re-engineered The New School's conference housing operation instituting new customer service and training initiatives and increasing summer revenues by $4 million in five years.
Coordinated departmental efforts in overseeing construction of a 634 bed residence hall in 2009 and a 617 bed residence in 2012 as well as numerous upgrades and renovations to several residential facilities.
Coordinated Off Campus Housing assisting students, faculty and staff in obtaining housing through a wide variety of venues in the off campus housing market.
Oversight and supervision of extensive Office of Student Development and Activities bringing a wide range of social, educational, cultural and student engagement programs and opportunities to the campus population.
05/1989 to 05/2005Assistant Director for Housing and Dining Central Oregon Community College | Bend, OR,
Directed all aspects of room assignments, contracting and billing for 5,200 bed undergraduate housing system spanning 17 diverse residence halls and 14 off campus Greek brownstones generating $35 million annually.
Designed and implemented Columbia's undergraduate web-based housing lottery registration and room selection system and managed all communications related to same for all returning students and students abroad.
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Designed and managed Columbia's undergraduate housing web site creating a 24/7 e-commerce capability within 2 years of implementation.
Designed and coordinated the development of first-year student housing web site, bringing all housing and dining applications to the internet achieving a 100% on-line housing application submission rate by the second year of operation.
Conceived and developed web site for graduating seniors affording them summer housing opportunities, job and apartment search forums, and housing for their parents during graduation week.
Developed housing projection model to anticipate future bed needs that was accurate to within one-half of one percent ten years running.
Administered the Summer Residence Life Program hiring, training, and supervising 40 RA staff and 6 RD staff.
Coordinated Columbia's ACUHO-I summer internship program bringing six interns from around the country to work at CU in a variety of roles.
Re-engineered Columbia's conference housing operation instituting new customer service and training initiatives by partnering with a local 4-star hotel, increasing summer revenues by $2 million in four years.
Developed and coordinated new linen program for conference housing bringing local unemployed community members to work at CU during summer months saving over $100,000 in the first year of operation (through 2003).
Managed 6,000 graduate student housing application process ensuring accurate and timely reporting, assigning and wait list functioning with ten graduate schools of Columbia University and the University Apartment Housing Office (through 1997).
Designed and coordinated Columbia's Off Campus Housing Registry assisting students, faculty and staff in obtaining housing through a wide variety of venues in the off campus housing market (through 1997).
Chief residence life coordinator and disciplinary officer for graduate students in residence halls (through 1997).
05/1986 to 05/1989Director of Residence LifeNazareth College | Rochester, NY,
Managed all aspects of residential assignments and building operations for over 900 students residing in ten residence halls.
Developed housing revenue model that kept operations within budget guidelines.
Selected, trained, and supervised building staff of 40 and office staff of ten.
Coordinated all maintenance operations in residence halls.
Project Manager for design and construction of off campus residence hall.
Chief Disciplinary Officer.
01/1985 to 01/1986Assistant Director of Student LifeRoger Williams University | City, STATE,
Managed and supervised comprehensive student development based programming office in support of residential life operations.
Created Wellness based living options in residence halls.
Developed and initiated campus wide mentor program to assist younger students with adjustment to all aspects of college life.
Coordinated RA selection and assisted in all office operations.
01/1984 to 01/1985Assistant DirectorFordham University | City, STATE,
for Staff Development Hired, trained and supervised staff of seven full time RD and 60 RA staff.
Organized and coordinated on-going campus wide recruitment of RA staff through seminars and written materials.
Planned and implemented all residence hall staff training programs and off campus training retreats.
Assisted in all aspects of residential life operations.
01/1981 to 01/1984Assistant to the Director of HousingSUNY | City, STATE,
Coordinated residence hall building operations and maintenance for five residence halls housing 2,000 students.
Supervised 40 mechanics and cleaners from diverse backgrounds.
Assisted in design and construction of new campus apartment complex and became first Student Life Director of that complex.
Coordinated RA selection and training programs.
Developed and coordinated off campus staff training retreats for RA and RD staff.
Education
Expected in 2009 to to Master of Arts | Higher Education AdministrationColumbia University/Teachers College, New York, NYGPA: Higher Education Administration
Expected in 1981 to to Master of Science | Counseling PsychologySUNY, Plattsburgh, NYGPA: Thesis: Using Personality Typology in College Student Room Assignments
Expected in 1979 to to Bachelor of Science | Business Management SUNY, Plattsburgh, NYGPA: Business Management Computer Science
Skills
Administration, application design, billing, budget, crisis management, customer service and training, design and construction, e-commerce, staff training, assessment, Greek housing, marketing materials, mentor, programming, quality, recruitment, renovations, reporting, staff development, supervision, training programs, web site, new student orientation, staff onboarding.
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Resume Overview
School Attended
Columbia University/Teachers College
SUNY
SUNY
Job Titles Held:
Assistant Vice President for Student Housing and Residence Life