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assistant vice president resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Performance-driven Assistant Vice President with 12 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Skills
  • Budget Oversight
  • Facility Renovation
  • Financial Statement Review
  • Customer Service
  • Strategic Planning
  • Profit Objectives
  • Sales Tracking
  • Performance Monitoring
  • Policy Compliance
  • Operational Efficiency
  • Industry Expertise
  • Policy Development and Enforcement
Work History
Assistant Vice President, 10/2021 - Current
Lincoln Property Company, Inc. Wellington, FL,
  • Attended monthly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major initiatives, policies and decisions.
  • Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Handled revenue management systems to assist senior leadership and over 30 staff members.
  • Allocated work assignments and tasks to comprehensively manage assets.
  • Developed reports and financial sheets for annual budgets and senior leadership goals.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
Property Manager, 06/2015 - 10/2021
Senior Lifestyle Corporation Effingham, IL,
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
Assistant Property Manager, 02/2014 - 06/2015
The Integral Group Llc Albany, GA,
  • Kept accurate records of all resident and tenant correspondence.
  • Processed security deposit refunds.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Escalated major issues to property manager for immediate remediation.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Attended staff meetings and took extensive notes to share with property manager.
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Developed policies and procedures for effective property management.
Leasing Consultant, 08/2010 - 02/2014
Thy Lynd Corporate Miami Gardens, FL,
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
  • Verified tenant incomes and other information before accepting lease applications.
  • Distributed and followed up on tenant renewal notices.
  • Held high approval rating and maintained customer loyalty with top-notch service.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Collected monthly rent payments and other fees, always properly recording and processing money.
  • Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
  • Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
Education
Bachelor of Arts: History, Expected in
-
George Mason University - Fairfax, VA
GPA:
Status -
Certifications
  • CAM
  • CAPS (in progress)

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Resume Overview

School Attended

  • George Mason University

Job Titles Held:

  • Assistant Vice President
  • Property Manager
  • Assistant Property Manager
  • Leasing Consultant

Degrees

  • Bachelor of Arts

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