Assistant Vice President resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
To advance the field of Peer Support Providers to transform health and human services using my lived experience as a parent and family advocate, and education in Psychology and Human Development to align systems of care with family driven - youth guided, permanency focused care and effective outcomes.
  • Curriculum development and assessment
  • 13 years of training in Systems of care, peer parent support, and wraparound
  • Family and Consumer Run non-profit development
  • Family Search and Engagement
  • Peer Specialist Certification
  •  23 years in peer support program and workforce  development (youth and parent advocacy)
  • Family Support Assessment
  • Residential Self-Assessment

Assistant Vice President, 01/2010 - Present
Exl , ,
  • Develop Peer Parent and Peer Youth Support Programs and evaluation tools.
  • Administer Family Support Assessment Data evaluation and Outcomes.
  • Oversight and Quality Improvement of Peer Support practice model.
  • Develop Peer Support Practice Model and Family Search and Engagement curricula.
  • Develop and Facilitate Peer Support and Family Engagement trainings and workshops.
  • Oversight of Peer Support Performance, documentation, and reports.
  • Developed Peer Support program in residential and community based services.
  • Policy and Legislative advocacy for children and family services at state and federal levels.
  • Subject matter expert leader, trainer and consultant in Peer Support Certification, Family Search and Engagement, and Family Driven - Youth Guided and Permanency practices.
Program Manager and Project Director, 01/2008 - 01/2010
  • Managed Family and Youth Partner Program
  • Developed and delivered all technical training materials.
  • Oversight of Parent Warm Line and Data Outcomes.
  • Peer Support project development and implementation.
  • Administer Peer Support provider and community services.
  • Oversight of Peer Support Delivered Services in agency and community providers.
  • Administered Peer Support contract for Arizona, Magellan Health Insurance, and Maricopa County Provider Network Organizations (PNO).
  • Co-chair of Residential and Community Leadership Collaborative.
  • Oversight of Family Support contract with the Office of Behavioral Health License (OBHL).
  • Quality Manager and Trainer of Contracted Peer Delivered services.
Senior Technical Assistant Support and Trainer, 01/2001 - 01/2008
  • Co-developed the technical assistance and training model for SAMHSA's federal Statewide Network grantees
  • Senior project coordinator of technical assistance and trainings to 17 Statewide Consumer Networks and 42 Statewide Family Networks (SAMHSA grantees)
  • Co-Developed a statewide Family Partner training manual, in both hard and soft copies.
  • Developed and delivered all technical training materials.
  • Evaluated training materials prepared by instructors.
  • Monitored training costs and created budget reports for management.
  • Offered specific training programs to help employees maintain and improve job skills.
  • Managed team development, performance outcomes, and product development via remote multi-communication systems and national in person trainings.
  • Continuous quality improvement/oversight of federal contract deliverables and grantee site reporting duties, including evaluation and outcome measures of site-visits, peer support and system of care linkage, and regional and national conferences.
  • Project development oversight of service and data utilization reports, promoting SAMHSA System of Care
  • Coordinated and Conducted State and National conferences and trainings for Federal Grantees
  • Co-Developed Peer Parent Psycho-education curriculum
  • Co-Developed Non-profit organization program evaluation models
  • Liaison with SAMHSA federal project officers, statewide non-profit executive grantees, and state policy stakeholders
  • Oversight of strength-based and culturally informed technical and functional support                       
Mental Health Assistant II Family Partner and Trainer, 01/1994 - 01/2001
  • Provided family support and case management duties under clinical supervision
  • Co-developed County Family Partnership program in Sonoma and Marin counties
  • Co-developed Wraparound Family Partner training curriculum
  • Coached community-based and residential-based Wraparound Family Partners
  • Coached Wraparound Facilitators and ran wraparound meetings and Family - Youth plans of care
  • Administered program reports and monitoring oversight duties for the county
  • Developed Parent Partnership and Wraparound aftercare - Bridges of Sonoma Crisis Residential Collaborative Project
  • Family Advisor utilization screening committee and County Council
Education and Training
: Human Development; Leadership and Education Human Services, Expected in
Pacific Oaks College - Pasadena, CA
Human Development; Leadership and Education Human Services
B.A: Psychology, Expected in
Dominican University of California - San Rafael, Ca
A.A: Psychology, Expected in
Santa Rosa Junior College - Santa Rosa, Ca.
Psychology Dean's Honor list
Activities and Honors
Family subcommittee on Continuum Care Reform (CCR Law 403b)
Family advisory committee chair of Residential Based Services (RBS)
Developed Training for RBS
Developed Training for Building Bridges Initiative (BBI)
Board Director - Association of Children's Residential Centers (ACRC)
Award: Association of Children's Residential Centers Fellowship - 2016
Share Peer Support Specialist Certification - 2016
Georgia Behavioral Health Certification Peer Specialist - Parent 2016
Organization and Leadership skills
Problem-solving skills
Project Team development
Peer Support and Family Support Program Development
Systems of Care
Non-profit Family and Consumer Run Organizations
Quality and System Improvement

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Resume Overview

School Attended

  • Pacific Oaks College
  • Dominican University of California
  • Santa Rosa Junior College

Job Titles Held:

  • Assistant Vice President
  • Program Manager and Project Director
  • Senior Technical Assistant Support and Trainer
  • Mental Health Assistant II Family Partner and Trainer


  • B.A
  • A.A

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