assistant team leader resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

  • Teamwork and Collaboration
  • Attention to Detail
  • Flexible Schedule
  • PPE Compliance
  • Documentation and Reporting
  • Staff Training
  • Goal Setting
  • Coaching and Mentoring
  • Experience in Leadership
  • Friendly, Positive Attitude
Assistant Team Leader, 04/2021 - Current
Ollie's Bargain Outlet Wichita Falls, TX,
  • Trained new team members, tracked current team members' skills achievement, verified safe operating practices and reported and analyzed work-related injuries.
  • Directed truck loading and unloading, freight flow, backroom organization, merchandise ticketing, shelf stocking and inventory management and reconciliation.
  • Mastered operations in every area of diverse manufacturing facility and directed overall production effectively in absence of team lead.
  • Achieved 95% customer satisfaction rating by guiding customers to best purchasing decisions and by delivering courteous, prompt and expert service.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Filled out paperwork and filed documents for new stock orders and damage claims.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Replenished items to maintain stock availability.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
E5 Sergeant, 02/2015 - Current
American Dining Creations Spring Hill, TN,
  • Trained, coached and mentored military units to improve readiness and training.
  • Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
  • Stored and safeguarded classified information to maintain utmost confidentiality.
  • Requisitioned, received and properly stored unit equipment and supplies.
  • Monitored equipment during simulations and live-fire exercises to detect system malfunctions and operator errors.
Personal Shopper/Produce Clerk, 05/2020 - 01/2021
Silver Birch Living Muncie, IN,
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Secured and stored items until customer pickup.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Completed pickup and shopping orders for customers within local area.
  • Greeted customers and answered product or service questions.
  • Assisted teammates with daily tasks during peak periods.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Scanned items when pulling from shelves to update system stock information.
  • Suggested comparable products to replace out-of-stock items.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Greeted and assisted customers to foster positive experiences.
  • Recruited, hired and trained new hires to optimize profitability.
  • Stocked, rotated and faced products with attention to product quality and expiration dates.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Rotated stock to maintain freshness.
  • Greeted customers and offered to help locate produce items.
  • Opened boxes and stocked products in appropriate sections.
  • Monitored work environment to maintain safety, cleanliness and organization.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Loaded, unloaded and moved heavy products using material loading equipment.
  • Assessed floor displays to restock merchandise.
  • Checked prices and located products for customers.
  • Answered shopper questions regarding shelf life and appropriate produce storage.
  • Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
  • Maintained current and accurate inventory with cycle counts and audits.
Server/Cook, 03/2018 - 03/2020
Buffalo Wild Wings City, STATE,
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Replenished food items from inventory and rotated ingredients.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Managed portion control using correct utensils during preparation and plating.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Grill Cook, 01/2015 - 06/2017
Mac's Grill And Pizza City, STATE,
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Maintained cleanliness and organization of line workstations.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
  • Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
  • Distributed prepared food to servers.
  • Sanitized workstation before and after shift to prevent illness and food contamination.
  • Made meals in accordance with company standards and requirements.
Dietary Aide, 07/2016 - 03/2017
Valley Falls Mental Health Facility City, STATE,
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Set up trays and food service carts to deliver food to residents.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Served food and snacks according to planned menu and patients' diet orders.
  • Served specific meals to patients with special dietary needs.
  • Cleaned and maintained dining room during and after each meal service.
  • Treated patients and team members with dignity and respect.
  • Stocked food and other supplies for main kitchen and units.
Education and Training
: Welding, Expected in
Washburn Tech - Topeka, KS,
Status -
: Children’s Ministry, Expected in
Ozark Christian College - Joplin, MO
Status -

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Resume Overview

School Attended

  • Washburn Tech
  • Ozark Christian College

Job Titles Held:

  • Assistant Team Leader
  • E5 Sergeant
  • Personal Shopper/Produce Clerk
  • Server/Cook
  • Grill Cook
  • Dietary Aide


  • Some College (No Degree)
  • Some College (No Degree)

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